Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Passas

Franklin,TN

Summary

Seasoned Operations Manager and talented leader with 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

10
10
years of professional experience

Work History

Operations Manager

IMAGE Studios
10.2023 - Current

This a new business that is in the construction stages.

I have been involved with leads. Leads to tours, tours to conversions.

Area Manager

StretchLab
01.2022 - 02.2024
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Capitalized on new sales and business opportunities when developing partnerships with other companies.
  • Dedicated to expanding client bases by building lasting relationships.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Optimized team performance with newly implemented sales and merchandising procedures.
  • Supervised 4 locations to enforce high-quality standards of operation.

Area Manager

StretchLab
11.2019 - 11.2021
  • Motivated and led team members to work together to achieve monthly targets.
  • Managed all studio operations, including hiring, coaching and mentoring team of flexologist and sales representatives.
  • Designed sales and service strategies to improve revenue and retention.
  • Create relationships with local businesses to create brand recognition.
  • Employee reviews.
  • Contact prospects by calling, texting or emailing.
  • Marketing and Social Media
  • Recognized by corporate for membership sales, units and utilization with their annual award in 2020.

Program Specialist/ Group Fitness and Personal

Moraine Valley Community College
03.2014 - 11.2021
  • Develop a successful Les Mills Group Fitness programs.
  • Helped with guiding and molding instructors to become the best in the field of fitness.
  • Work closely with my supervisor on our group fitness schedules, launch events, interviewing and yearly reviews.
  • Successfully maintain member retention in class
  • Conduct quarterly team building workouts
  • Demonstrate positive attitude and strong leadership skills

Education

Health And Life Coaching -

Health Coaching Institiute
02.2021

Associate of Science - Exercise Science

College of DuPage
Glen Ellyn, IL
05.2017

Skills

  • Management/ Supervision
  • Membership Sales
  • Communication
  • Leadership ability
  • Marketing
  • Team Leadership
  • Training and coaching
  • Sales expertise
  • Customer experiences
  • Employee scheduling

Timeline

Operations Manager

IMAGE Studios
10.2023 - Current

Area Manager

StretchLab
01.2022 - 02.2024

Area Manager

StretchLab
11.2019 - 11.2021

Program Specialist/ Group Fitness and Personal

Moraine Valley Community College
03.2014 - 11.2021

Health And Life Coaching -

Health Coaching Institiute

Associate of Science - Exercise Science

College of DuPage
Lisa Passas