Lisa Pedersen
Edwardsville,IL
Summary
Driven and resourceful administrative professional with 9+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
21
21
years of professional experience
Work History
Small Business Owner
Bizzy Bee Cleaning
01.2019 - 05.2023
- Promoted business via social media to generate leads and maximize brand identity.
- Provided elite customer service by calmly responding to shifting priorities.
- Devised processes to boost long-term business success and increase profit levels.
- Oversaw business budget planning and administration, accounting functions, purchasing and weekly payroll to handle financial needs.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Interviewed and hired ideal candidates to assist with logistics and tasks of business.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Executive Assistant
Ther-Rx Corporation
09.2004 - 07.2007
- Organized and coordinated conferences and monthly meetings.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for vice president of Marketing.
- Handled incoming and outgoing mail, email and faxes.
- Coordinated events and worked on ad hoc projects.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
Administrative Assistant
Trebla Chemicals
04.2002 - 09.2004
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
Associate of Arts - Management Support
Stevens Institute of Business & Arts
St Louis, MO05.1999
Skills
- Business Management and Development
- Department Oversight
- Records Organization and Management
- Focus and Follow-Through
- Administrative Management
- Problem Anticipation and Resolution
- Office Systems Management
- Word Processing
- Inventory Tracking and Management
- Planning and Execution
Timeline
Small Business Owner
Bizzy Bee Cleaning
01.2019 - 05.2023
Executive Assistant
Ther-Rx Corporation
09.2004 - 07.2007
Administrative Assistant
Trebla Chemicals
04.2002 - 09.2004
Associate of Arts - Management Support
Stevens Institute of Business & Arts
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