Lisa Perrone
Summary
Customer Service and Administrative Professional experienced in coordinating office operations and resolving customer concerns. Built collaborative relationships across departments, delivering effective communication in fast-paced environments. Managed customer service operations across a multi-building corporate campus, ensuring timely resolution of workplace issues through onboarding and cross-departmental collaboration.
Overview
19
19
years of professional experience
Work History
Workplace Ambassador Supervisor
Flik Hospitality Group / Compass Group
09.2025 - Current
- Serve as the primary customer service contact for employees, visitors, contractors, and vendors across a multi-building corporate campus.
- Respond to customer concerns, answer questions, and coordinate timely resolution of workplace issues.
- Partner daily with Facilities, Security, IT, Building Management, and outside vendors to resolve operational concerns.
- Coordinate employee onboarding, office moves, workstation assignments, and workplace support requests.
- Conduct audits of conference rooms, workstations, and common areas to ensure operational readiness.
- Schedule meetings, maintain documentation, and coordinate projects using Microsoft Teams and Microsoft Office.
- Supervise Workplace Ambassadors by providing training, coaching, scheduling, and daily operational support.
- Build collaborative relationships across multiple departments while maintaining exceptional customer service standards.
Brand Ambassador / Team Lead
ATN Event Staffing
11.2020 - 08.2025
- Delivered exceptional customer service during high-volume public events.
- Assisted customers by answering questions, providing product information, and resolving concerns.
- Led event teams while coordinating schedules, logistics, and customer engagement activities.
- Collaborated with clients, vendors, and team members to ensure successful event execution.
Fine Art Sales Consultant
Sargent's Fine Art Gallery
12.2021 - 12.2023
- Assisted customers with artwork selection by providing professional guidance and personalized service.
- Built long-term client relationships through trust, communication, and exceptional customer care.
- Processed customer purchases accurately while maintaining confidentiality of financial information.
- Resolved customer questions and concerns with professionalism and attention to detail.
- Consistently exceeded sales goals through relationship building and outstanding customer service.
Website Developer & Online Business Consultant
Self-Employed
01.2007 - 01.2021
- Managed multiple client accounts while coordinating project timelines and customer communications.
- Maintained accurate customer records and documentation.
- Developed websites and online business solutions tailored to customer needs.
- Provided ongoing customer support and technical assistance.
Education
Commercial Driver License (CDL-A) - Commercial Driver Training
Yavapai College
Prescott, AZ11-2025
Some College (No Degree) - Business Administration
University of Northern Colorado
Greeley, CO01-1993
Some College (No Degree) - Photoshop & Website Development
Mohave Community College
Lake Havasu City, AZSkills
- Workplace Events Coordination
- Office Space Management
- CRM Systems
- Microsoft Teams
- Word
- Excel
- PowerPoint
- Adobe Acrobat
- WordPress
- Visual Design Tools
- Problem solving
- Time management
- Effective communication
- Customer service
- Relationship building
Relocation
- Relocating to Oregon
- Willing to Travel
- On-Site
- Remote
Timeline
Workplace Ambassador Supervisor
Flik Hospitality Group / Compass Group
09.2025 - Current
Fine Art Sales Consultant
Sargent's Fine Art Gallery
12.2021 - 12.2023
Brand Ambassador / Team Lead
ATN Event Staffing
11.2020 - 08.2025
Website Developer & Online Business Consultant
Self-Employed
01.2007 - 01.2021
Commercial Driver License (CDL-A) - Commercial Driver Training
Yavapai College
Some College (No Degree) - Business Administration
University of Northern Colorado
Some College (No Degree) - Photoshop & Website Development
Mohave Community College