Lisa Poirier
LAKE WALES,FL
Summary
Highly motivated retail sales associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.
Overview
4
4
years of professional experience
Work History
Cake Decorator
Walmart
06.2023 - Current
- Designed specialty cakes for weddings, birthdays, and graduations.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
Assistant Manager
Family Dollar
11.2021 - 06.2023
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Monitored security and handled incidents calmly.
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Sales Associate
Walmart
07.2021 - 11.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained records related to sales, returns and inventory availability.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Snack Bar Attendant
Target
11.2019 - 04.2021
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Cooked batches of food according to standard recipes.
- Observed customer purchases in line and differentiated between standard portions.
Education
High School Diploma -
Whittier Vocational High School
Haverhill, MA1984
Skills
- Cleaning techniques
- Window Cleaning
- Vacuuming
- Exceptional Time Management
- Mopping and Sweeping
- Dusting Furniture
- Staff Management
- Training and mentoring
- Icing Techniques
Timeline
Cake Decorator
Walmart
06.2023 - Current
Assistant Manager
Family Dollar
11.2021 - 06.2023
Sales Associate
Walmart
07.2021 - 11.2021
Snack Bar Attendant
Target
11.2019 - 04.2021
High School Diploma -
Whittier Vocational High School
Similar Profiles
Leona PolleyLeona Polley
Stocker at WalmartStocker at Walmart
Benjamin BrownBenjamin Brown
CAP Team 1 Associate at WalmartCAP Team 1 Associate at Walmart
Logan PowellLogan Powell
Cart Associate at WalmartCart Associate at Walmart
Rylee MarheineRylee Marheine
Seasonal Associate at WalmartSeasonal Associate at Walmart
Christina MartinezChristina Martinez
Security at LEGOLAND FloridaSecurity at LEGOLAND Florida