LISA POLLOCK
Palmer,USA
Summary
Experienced leader with a background in staff supervision, program coordination, and healthcare services. Skilled in team management, training, budgeting, and operations across diverse industries. Certified in crisis prevention and healthcare, currently pursuing a degree in Human Resource Management. Proven ability to optimize workflows and foster positive, productive environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Sorter/Floor Supervisor
INTERNATIONAL BRIDGE
2022.10 - 2023.12
- Supervised staff to ensure adherence to organizational policies and daily operational procedures.
- Assisted in preparing daily reports for business partners, clients, corporate representatives, and internal purposes.
- Sorted incoming mail for local and statewide distribution.
- Assisted in loading and unloading trucks for facility logistics.
Certified Nurse Aide
COTTONWOOD CREEK NURSING AND REHABILITATION CENTER
2018.10 - 2019.12
- Provided care for individuals with dementia, Alzheimer's, physical disabilities, post-operative recovery needs, and other convalescents.
- Monitored and recorded vital signs, including temperature, blood pressure, pulse, respiration rates, and blood sugar.
Human Resources/Staff Development Coordinator
COTTONWOOD CREEK NURSING AND REHABILITATION CENTER
2016.02 - 2018.08
- Acted as a liaison between management and employees, handling inquiries, interpreting contracts, and resolving work-related issues.
- Planned and conducted new employee orientations to foster a positive organizational culture.
- Supervised and coordinated work activities related to employment, compensation, labor relations, and employee relations.
Associate Program Coordinator
YOUTH ADVOCATES OF SITKA
2011.06 - 2013.10
- Coordinated services between students, families, schools, courts, and other community resources to assist children facing challenges such as disabilities, abuse, or poverty.
- Ensured compliance with state regulations regarding policies and procedures.
- Supervised and scheduled staff according to company policy.
Program Director
EASTER SEALS SOUTHERN CALIFORNIA
2003.04 - 2011.04
- Managed staff, prepared work schedules, and assigned duties.
- Established and implemented departmental goals, objectives, and procedures in collaboration with board members and staff.
- Analyzed departmental budgeting and accounting reports to maintain financial controls.
Education
Human Resource Management
University of Arizona Global
Skills
- Strong leadership, staff management, and problem-solving skills
- Proficient in staff training and development
- Expertise in budget management and financial controls
- Knowledge of healthcare and human resources best practices
Certification
- Central Texas Nurse Network – Certified Medication Aide
- Health Care Career Center – Certified Nurse Aide
- Crisis Prevention Institute, Inc. – Certified Crisis Prevention and Intervention Instructor (7 years)
- The Mandt System – Technical Trainer Course
- Rockhurst University – Time Management and Organizational Skills, Creating a Positive Work Environment, Management within the Law, Sexual Harassment Training
Timeline
Sorter/Floor Supervisor
INTERNATIONAL BRIDGE
2022.10 - 2023.12
Certified Nurse Aide
COTTONWOOD CREEK NURSING AND REHABILITATION CENTER
2018.10 - 2019.12
Human Resources/Staff Development Coordinator
COTTONWOOD CREEK NURSING AND REHABILITATION CENTER
2016.02 - 2018.08
Associate Program Coordinator
YOUTH ADVOCATES OF SITKA
2011.06 - 2013.10
Program Director
EASTER SEALS SOUTHERN CALIFORNIA
2003.04 - 2011.04
Human Resource Management
University of Arizona Global