Lisa Potoma Bauer
Independence
Summary
Dynamic leader with extensive experience in quality management and process improvement at OhioGuidestone. Proven expertise in Lean and Six Sigma methodologies, fostering accountability and collaboration to achieve strategic objectives. Committed to mentoring teams and utilizing data analysis to enhance operational efficiency and compliance.
Overview
25
25
years of professional experience
Work History
Director of Quality & Process Improvement
OhioGuidestone
01.2009 - Current
- - Lead development and implementation of a comprehensive quality management system aligned with industry standards and organizational values.
- - Define and monitor key quality metrics and performance indicators; use data analytics to identify trends, mitigate risks, and drive continuous improvement initiatives.
- - Foster a quality-centric culture by developing and delivering training on quality standards, change management, and improvement methodologies (Lean, Six Sigma, ADKAR).
- - Conduct audits, assessments and process reviews to monitor compliance and identify opportunities for operational improvements.
- - Develop and execute a strategic roadmap for enterprise-wide process improvement initiatives, balancing long-term goals with short-term priorities.
- - Establish and track KPIs to evaluate the effectiveness of process improvement and change management activities.
- - Lead, coach and mentor staff, promoting accountability, inclusion and alignment with Our Promise core values across the organization.
- - Serve as a trusted leader and positive representative of the organization across all internal and external stakeholders.
Operations Manager
NSL Analytical Services
01.2006 - 01.2009
- Managed daily laboratory operations, ensuring timely delivery of analytical services.
- Directed lab technicians to establish quality protocols and enhance process efficiency.
Quality Manager
NSL Analytical Services
01.2004 - 01.2006
- Established and sustained ISO-compliant quality documentation, executed internal audits, and facilitated external accreditation activities.
Chemist
NSL Analytical Services
01.2001 - 01.2004
- Conducted analytical testing and data review to verify compliance with client specifications and regulatory requirements.
Education
Master of Science - Management
Indiana Wesleyan University
Bachelor of Science - Applied Mathematics
The Ohio State University
Skills
- Lean and Six Sigma methodologies
- Quality management systems
- Process improvement strategies
- Strategic planning
- Performance measurement techniques
- Data analysis and root cause identification
- Leadership development
- Training and facilitation skills
- Regulatory compliance expertise
- Cross-functional collaboration
- Problem-solving skills
- Strong work ethic
Timeline
Director of Quality & Process Improvement
OhioGuidestone
01.2009 - Current
Operations Manager
NSL Analytical Services
01.2006 - 01.2009
Quality Manager
NSL Analytical Services
01.2004 - 01.2006
Chemist
NSL Analytical Services
01.2001 - 01.2004
Master of Science - Management
Indiana Wesleyan University
Bachelor of Science - Applied Mathematics
The Ohio State University