Results-oriented Account Development Manager with expertise in revenue growth, client expansion, and strategic pipeline development. Strong track record of expanding customer portfolios, accelerating pipeline velocity, and fostering long-term client partnerships. Skilled in territory growth and cross-functional collaboration, with a focus on improving retention and uncovering new revenue opportunities.
Work History
Account Development Manager
4 Years 9 Months
ICON PLC | 05.2021 - 02.2026
Expanded assigned account portfolio through targeted growth strategies and proactive relationship management, resulting in increased account value.
Expanded assigned account portfolio through targeted growth strategies and proactive relationship management.
Partnered with marketing to execute account-based campaigns, enhancing customer engagement across key segments.
Enhanced account retention by implementing structured follow-up cadences and quarterly business reviews, fostering stronger client relationships.
Worked remotely to manage tasks and collaborate with team members.
Sales / Business Development Representative
1 Year
PRA | 01.2021 - 01.2022
Surpassed quarterly quota by implementing disciplined outreach and crafting personalized messaging.
Worked remotely to complete assigned tasks
Developed strategic partnerships to expand market reach and enhance client engagement.
Conducted market research to identify emerging trends and opportunities for growth.
Implemented customer relationship management systems to streamline communication and track leads.
Inside Sales Representative
5 Years 8 Months
Care Innovations | 05.2015 - 01.2021
Responsible for generating Sales Qualified Leads and campaigns promoting Care Innovations' portfolio of solutions and services to healthcare decision-makers. Worked closely with Care Innovations Account Managers to target key accounts and contacts in multiple market verticals. Set initial and follow up appointments for the outside team with C-Level, technical and clinical contacts by presenting key selling points and articulating the value proposition of Care Innovation’s solutions and services.
Triaged inbound inquiries generated from demand creation activities (direct and indirect marketing efforts, trade shows and webinars
Daily utilization of CRM’s such as Salesforce and HubSpot to create and track leads
Developed outreach campaigns in Hubspot and Salesforce for distribution to the CI outreach database, enhancing lead engagement.
Maintained a daily average of 50 outreach contacts to maximize engagement.
Met all management objectives successfully.
Arranged over 20 monthly appointments to facilitate client interactions.
Coordinated recruitment efforts for tradeshows and webinars to increase participation.
Performed tasks remotely to maintain productivity and efficiency.
Education
High School Diploma
Mission College | Santa Clara, California
Skills
Salesforce
HubSpot
Outreach
LinkedIn Sales Navigator
Account-based marketing
DocuSign
Zymewire
Global Data
Section name
Account Development Manager Resume
Core Competencies
Account Management — Client retention
Business Development — Prospecting, lead qualification, territory expansion