Summary
Overview
Work History
Education
Skills
Basketball Coach
Timeline
Generic

Claude-Hendel Laurole

Shirley

Summary

Goal-oriented Account Executive with more than 5 years experience in sales and developing relationships. Strategic and analytical with a motivational leadership style. Expertise in promoting products, and expanding territories while bringing in new business.

Overview

5
5
years of professional experience

Work History

Account Development Manager

Trackforce Valiant
10.2023 - 03.2024
  • Increased client satisfaction by developing and implementing tailored account strategies.
  • Strengthened client relationships through frequent communication and proactive problemsolving.
  • Collaborated with cross-functional teams to identify new business opportunities and expand market share.
  • Managed a diverse portfolio of clients, ensuring their needs were met and expectations exceeded.
  • Enhanced revenue generation by identifying upsell opportunities within existing accounts.
  • Led contract negotiations resulting in mutually beneficial agreements between clients and the organization.

Commercial Account Executive

Robin Powered, Inc.
03.2022 - 06.2023
  • Used solution based approach to selling and creating value for customers.
  • Assessed accounts and developed strategies to identify and engage buying centers.
  • Collaborated with management and cross functional teams to implement continuous improvements and exceed team goals.
  • Used resources to outbound my territory and find new business.
  • Forecasted opportunities for future months.
  • 87% attainment average

Junior Account Executive

Quickbase
05.2021 - 03.2022
  • Developed deep understanding of customer needs and pain points.
  • Qualify leads based on their goals and how our products or services align.
  • Worked closely with the SDR team, scheduled and conducted demos.
  • Worked as a team lead under my manager. organized and lead team meetings, as well as leading on-off projects for the SDR team.
  • Managed pipeline, forecasted new opportunities
  • Collaborated with internal teams to develop account strategy.
  • 92% attainment-to-date

Sales Development Representative

Brandwatch
02.2020 - 04.2021
  • Built and managed accurate sales pipeline to maintain high volume of activity.
  • Won new business by articulating full value of company's capabilities to prospects.
  • Collaborated with marketing and product teams to stay up-to-date with new product launches and promotional activities.
  • Utilized software to manage sensitive client information and update existing and new client profiles.
  • Developed advanced understanding of products and services to react to customer objections, competitive questions and other FAQs.
  • Conducted market research to identify potential opportunities and understand customer needs.
  • Maintained daily KPIs (150 cold calls/day)
  • 145% attainment

Inside Sales Representative

Constant Contact
03.2019 - 02.2020
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • 115% attainment-to-date
  • Silver Voice Award winner
  • Rookie of the month

Education

Bachelor of Science - Psychology

University of Massachusetts - Lowell
Lowell, MA
05.2018

Associate of Science - Psychology

Middlesex Community College - Bedford
Bedford, MA
05.2016

Skills

  • Sales Quota Management
  • Business Development
  • Salesforce
  • Marketing Strategy
  • Customer Trend Analysis
  • Effective Customer Communication
  • SaaS
  • Leadership
  • Sales Process

Basketball Coach

More than 5 years of experience coaching youth basketball. I have coached high school JV and Varsity, and now currently coaching AAU basketball at the middle school and high school level. In addition to coaching a team, I also work one-on-one with kids of all ages with their skill and developing training.


  • St. Mark's School - Assistant Varsity Coach, October 2023-Present
  • Rivals Elite, Jan 2022-Present
  • Innovation Academy Boys JV Head Coach, Nov 2015 - Feb 2018

Timeline

Account Development Manager

Trackforce Valiant
10.2023 - 03.2024

Commercial Account Executive

Robin Powered, Inc.
03.2022 - 06.2023

Junior Account Executive

Quickbase
05.2021 - 03.2022

Sales Development Representative

Brandwatch
02.2020 - 04.2021

Inside Sales Representative

Constant Contact
03.2019 - 02.2020

Bachelor of Science - Psychology

University of Massachusetts - Lowell

Associate of Science - Psychology

Middlesex Community College - Bedford

Similar Profiles

CREATE PROFILE
Claude-Hendel Laurole