Lisa Radovich
Seattle
Summary
Outgoing Real Estate Agent with 9+ years experience in real estate in Seattle. Proven eye for detail and goal-oriented mindset, having sold over 180 homes. Known for closing sales and ensuring both buyer and seller satisfaction throughout the entire process and after.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Principal Agent
Redfin Corporation
02.2019 - Current
- Hired as a Buyer's Agent in February 2019.
- Expanded responsibilities to include representing sellers after completing the Redfin Cross-training program.
- Improved client satisfaction by efficiently managing real estate transactions and providing exceptional customer service.
- Consistently earned 5 star NPS (Net Promoter Score) which is published on Redfin's website.
- Demonstrated proficiency by successfully closing over $113 million in volume and completing more than 145 deals while at Redfin
- Maintained up-to-date knowledge of local market trends to provide accurate information to clients seeking guidance on property investments or sales opportunities.
- Provided ongoing support for past clients, resulting in repeat business and referrals from satisfied customers, which has ultimately increased overall sales volume.
Real Estate Agent
Keller Williams Realty
06.2015 - 02.2019
- Specialized in negotiating contracts, crafting competitive offers, and managing multiple offer situations
- Assisted many first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Actively prospect for new clients through various channels, serving as the lead agent on the top-selling team specializing in new construction homes.
- Managed approximately 30 incoming calls, emails and inquiries per day from potential clients.
- Followed-up during the escrow process, coordinated contingency removal of property inspection, appraisals and maintained timely closing of escrow.
Lead Server
Nordstrom
04.2013 - 01.2016
- Successfully maintained an outstanding customer service standard through effective communication and interpersonal skills
- Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
Lead Customer Service Representative
LifeSpan Biosciences
01.2014 - 07.2015
- Administered customer accounts and inquiries for a biotech company
- Reviewed and processed approximately 50 new orders per day while acting as a liaison between logistics, carriers, and customers.
- Followed up on customer service related issues.
Lead Server
BOKA Restaurant + Bar
05.2010 - 04.2013
- Oversaw front-of-house operations and supervised service personnel
- Generated daily reports, updated menus, and effectively managed labor costs and overtime
- Compiled competitive analysis for similar restaurants within downtown Seattle
- Delivered exceptional customer service consistently throughout the dining experience.
Education
Real Estate License -
Washington Real Estate School
Seattle, WA04.2015
Bachelor of Arts in Business Administration, Management -
Seattle University
Seattle, WA06.2008
Skills
Contract Negotiation
Purchase and Sale Agreements
Buyer and Seller Representation
Attention to Detail
Licensed Real Estate Broker
Microsoft Office
Data Entry
Organization
Time Management
MLS Data Entry and Maintenance
Accomplishments
- Promoted to Senior Agent in September 2019.
- Achieved Principal Agent in 2023.
- Earned Silver, Gold and President's club tiers by effectively helping my clients achieve their real estate goals.
Certification
- Licensed Real Estate Broker 2015-present
Timeline
Principal Agent
Redfin Corporation
02.2019 - Current
Real Estate Agent
Keller Williams Realty
06.2015 - 02.2019
Lead Customer Service Representative
LifeSpan Biosciences
01.2014 - 07.2015
Lead Server
Nordstrom
04.2013 - 01.2016
Lead Server
BOKA Restaurant + Bar
05.2010 - 04.2013
Real Estate License -
Washington Real Estate School
Bachelor of Arts in Business Administration, Management -
Seattle University
- Licensed Real Estate Broker 2015-present
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