Lisa Raginsky Nattrass
Lansdale,PA
Summary
District‑level retail leader with 25+ years of experience driving team performance, operational excellence, and customer satisfaction across multi‑unit environments. Proven success leading large, diverse teams, improving execution, and strengthening client and vendor partnerships. Skilled in coaching, performance management, sales enablement, and delivering consistent results across multiple locations. Adept at building high-engagement cultures, optimizing processes, and elevating the customer experience—aligning directly with Verizon’s standards for leadership, accountability, and operational precision.
Overview
24
24
years of professional experience
Work History
Business Manager Assistant
Acosta
Bloomfield, NJ
04.2022 - 09.2025
- Supported two Business Managers overseeing major retail accounts, ensuring operational accuracy and execution.
- Create and manage client forms for new item setup and price adjustments.
- Resolved customer claims with urgency and accuracy, protecting client satisfaction and business continuity.
- Represented clients at food shows and events, strengthening brand visibility and partnership engagement.
- Managed client accounts, ensuring alignment with business objectives and addressing any concerns promptly.
Retail District Manager – Walmart Team
Acosta
Philadelphia, PA
10.2017 - 06.2020
- Led a district of 11 to 22 representatives across multiple Walmart locations, ensuring consistent execution, operational compliance, and customer-focused service.
- Managed full HR Responsibilities: hiring, onboarding, scheduling, payroll, coaching, and performance evaluations.
- Drove district performance by training teams on execution standards, communication protocols, and productivity expectations.
- Delivered daily and weekly reporting on KPIs, identifying trends, and implementing corrective action plans.
- Improved team engagement and accountability through structured coaching and clear performance standards.
- Monitored budgetary compliance by reviewing financial reports and making adjustments to meet targets.
- Coordinated staff schedules to ensure adequate coverage.
- Strengthened relationships with Walmart leadership, ensuring alignment on priorities, execution timelines, and performance expectations.
Lead Visual Merchandiser
FGX International
Lansdale, PA
01.2014 - 01.2020
- Executed merchandising programs across multiple retail partners, ensuring brand consistency and operational accuracy.
- Led teams in resets, promotional displays, and seasonal initiatives, improving product visibility and customer engagement.
- Monitored inventory levels and replenishment to maintain in‑stock standards and reduce execution gaps.
- Promoted seasonal trends and new products to drive incremental sales and enhance customer experience.
Owner & Sales Manager
Impulse Distributing
Lansdale, PA
02.2002 - 04.2014
- Directed daily operations for a small business with 4 in‑house employees and 60 independent representatives across multiple territories.
- Managed staffing, training, logistics, and workflow optimization to ensure consistent execution and service quality.
- Secured and maintained major accounts including AutoZone, Pep Boys, Amazon, and Publix.
- Oversaw budgeting, financials, and vendor relationships to support sustainable growth.
- Organized trade shows, team‑building events, and sales meetings to strengthen brand presence and drive revenue.
- Built long‑term client relationships that generated repeat business and high customer satisfaction.
Field Representative
Revenue Creations
- Executed merchandising initiatives and product displays to support brand visibility and store compliance.
Field Representative
CPM Merchandising
- Completed resets, audits, and promotional updates across assigned retail locations.
Sales Representative
Minuteman Press
- Managed client relationships and supported sales of print and marketing solutions.
Education
Bachelor of Arts - Organizational Communications & Marketing
University of Hartford
Hartford, CTHartford, CT
Skills
- Team leadership
- Coaching & Development
- Customer relationship management
- Performance Management
- Operational Execution
- Visual Merchandising
- Data‑Driven Decision Making
- Relationship Building
- Training & Onboarding
- Merchandising execution
- Excel
- Power Bi
Timeline
Business Manager Assistant
Acosta
04.2022 - 09.2025
Retail District Manager – Walmart Team
Acosta
10.2017 - 06.2020
Lead Visual Merchandiser
FGX International
01.2014 - 01.2020
Owner & Sales Manager
Impulse Distributing
02.2002 - 04.2014
Field Representative
Revenue Creations
Field Representative
CPM Merchandising
Sales Representative
Minuteman Press
Bachelor of Arts - Organizational Communications & Marketing
University of Hartford