Hi, I’m
LISA RAMOS
Middle Island ,NY
Summary
Bilingual healthcare and administrative professional with 10+ years of experience supporting diverse client populations. Proven ability to manage patient enrollment, coordinate care, in fast-paced environments. Strong interpersonal and organizational skills with a focus on client service and confidentiality.
Overview
1
Certification
Work History
Victory Recovery PartnersFarmingville
CASAC-T Intern
06 2026 - Current
Job overview
- Clinical Assessment: Screening new clients, gathering background information, and participating in the intake process.
- Counseling Support: Co-facilitating or leading group therapy sessions (e.g., relapse prevention) and providing individual supportive counseling under direct oversight.
Nassau-Suffolk Hospital CouncilHauppauge, NY, USA
Healthcare Facilitated Enroller
07 2024 - Current
Job overview
- Guide patients through health insurance enrollment and eligibility.
- Maintain HIPAA compliance; provide bilingual assistance.
- Self-motivated, with a strong sense of personal responsibility.
- Learned and adapted quickly to new technology and software applications.
Legal Aid Society of Suffolk CountyCentral Islip, NY, USA
Spanish Interpreter
11 2019 - 07 2024
Job overview
- Interpret for Spanish-speaking clients and attorneys in legal settings.
- Handle written translations and maintain confidentiality.
- Enabled efficient attorney-client communication through simultaneous interpretation during consultations, strategy sessions, and negotiations.
Economic Opportunity Council of SuffolkCentral Islip, NY, USA
Home Health Care Coordinator
11 2018 - 11 2019
Job overview
- Coordinated in-home care services and referrals to community resources.
- Communicated regularly with families and physicians.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
QSAC Inc.Miller Place, NY, USA
Residential Assistant Manager
03 2013 - 11 2018
Job overview
- Supervised staff and provided crisis intervention and client advocacy.
Hudson River Health CareCoram, NY, USA
Dental Assistant / Patient Representative
05 2010 - 03 2013
Job overview
- Assisted in dental procedures, translated for Spanish-speaking patients, and handled scheduling.
Education
Stony Brook UniversityStonybrook NY
CASAC-T from Addiction Counseling
12.2025
Hunter Bussiness School Medford, NY
from Medical Assistant
01.2014
Fayetteville TechFayetteville NC
Phlebotomy Certification from Phlebotomy
01.2003
University Overview
- Completed professional development in Phlebotomy
Mercer County TechTrenton, NJ
CNA License from Nursing Assistant
01.1999
Skills
- Bilingual: English & Spanish
- Patient Enrollment & Support
- Medical & Legal Interpretation
- Administrative & Clinical Support
- HIPAA Compliance
- Scheduling & Coordination
- Customer Service Excellence
- Multitasking & Detail-Oriented
- Excellent Communication
- Clinical assessment
- Crisis Intervention
- Individual counseling
- Providing community referrals
- Active Listening
- Cultural Awareness
Certification
- Certified Healthcare Facilitated Enroller, Nassau Suffolk Hospital Council
- CASAC-T
Timeline
CASAC-T Intern
Victory Recovery Partners
06 2026 - Current
Healthcare Facilitated Enroller
Nassau-Suffolk Hospital Council
07 2024 - Current
Spanish Interpreter
Legal Aid Society of Suffolk County
11 2019 - 07 2024
Home Health Care Coordinator
Economic Opportunity Council of Suffolk
11 2018 - 11 2019
Residential Assistant Manager
QSAC Inc.
03 2013 - 11 2018
Dental Assistant / Patient Representative
Hudson River Health Care
05 2010 - 03 2013
Stony Brook University
CASAC-T from Addiction Counseling
2025
Hunter Bussiness School
from Medical Assistant
01/2014
Fayetteville Tech
Phlebotomy Certification from Phlebotomy
01/2003
Mercer County Tech
CNA License from Nursing Assistant
01/1999