Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Reynolds

Olive Branch,MS

Summary

Proven record management and exceptional communication skills, demonstrated through meticulous maintenance of student records at Desoto County Schools and managing complex travel itineraries at American Express. Achieved seamless operations by leveraging organizational skills and attention to detail, enhancing customer service and data integrity.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

26
26
years of professional experience

Work History

School Registrar

Desoto County Schools
11.2007 - Current
  • Maintained accurate student records through diligent monitoring and data entry, ensuring compliance with state and federal regulations.
  • Provided exceptional customer service to parents and students, addressing inquiries and resolving issues in a timely manner.
  • Served as liaison between school administration, faculty members, and students regarding all matters relating to academic records.
  • Assisted in preparation and distribution of course catalogs, class schedules, and registration materials, providing clear and accurate information to students.
  • Enhanced data integrity by conducting regular audits of student records and promptly correcting discrepancies as needed.

Corporate Travel Agent

American Express
02.2000 - 11.2007
  • Provided essential information and paperwork to travelers.
  • Booked private jets and arranged car, greeter and support services for VIP travelers.
  • Managed complex itineraries for high-profile executives, ensuring seamless travel experiences.
  • Participated in professional development opportunities to stay current on industry trends and enhance skill set, ultimately providing even better service to clients.
  • Developed strong vendor relationships to ensure access to the best travel options available for clients.
  • Reached out to airlines, hotels, rental car companies and other services to proactively resolve issues.

Education

No Degree -

University of Memphis
Memphis, TN

Skills

  • Scheduling coordination
  • Database administration
  • Record management
  • Student enrollment
  • Teamwork
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Organizational skills
  • Excellent communication

Timeline

School Registrar

Desoto County Schools
11.2007 - Current

Corporate Travel Agent

American Express
02.2000 - 11.2007

No Degree -

University of Memphis
Lisa Reynolds