Lisa Richards
Flint,MI
Summary
Creative Floral Designer recognized for productivity and efficient task completion. Specialize in innovative design techniques, color theory application, and botanical knowledge to craft stunning floral arrangements. Excel in customer service, time management, and adaptability, ensuring client visions are realized with elegance and punctuality.
Overview
19
19
years of professional experience
Work History
Floral Designer
Pink Lady Slipper Florist
Swartz Creek, MI
02.2024 - Current
- Assisted customers with floral selection, design and arrangements.
- Created custom bouquets using a variety of fresh flowers and foliage.
- Provided guidance on care and maintenance of freshly cut flowers.
- Developed promotional displays to attract new customers.
- Advised customers on color combinations, flower types, and other design elements for their order.
- Created unique designs for special occasions such as weddings, birthdays, funerals.
- Ordered supplies from wholesalers to maintain adequate stock levels in the store.
- Handled complaints from unsatisfied customers promptly and professionally.
- Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
Owner/Craft Instructor
Come To You Crafts
Mobile, MI
07.2021 - 07.2024
- Created marketing campaigns to attract new customers.
- Planned and implemented art and craft activities to engage students in creative learning experiences.
- Assisted students with selecting suitable materials for their projects and provided guidance on how to use them correctly.
- Encouraged students' creativity by providing positive feedback on their work.
- Created an enjoyable atmosphere for all learners by incorporating fun activities into lessons.
- Communicated regularly with parents regarding their child's progress in art classes.
- Organized and coordinated hands-on artistic activities to encourage active participation, involvement and team work.
Customer Service Representative
Denver Wholesale Florist
Flint, MI
09.2023 - 02.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Floral Designer/Event Manager
Emerald City Designs
Farmington Hills, MI
03.2006 - 07.2021
- Created custom bouquets using a variety of fresh flowers and foliage.
- Created unique flower arrangements for weddings and special events.
- Organized the work area for efficient workflow during busy periods.
- Designed custom floral arrangements according to client specifications.
- Inspected flowers upon arrival to ensure they meet quality standards before sale.
- Provided support with setting up décor items such as chairs, tables, linens, centerpieces at the venue on the day of the wedding.
- Checked quality of incoming shipments of flowers to make sure they met standards.
- Took photographs of completed floral arrangements for promotional purposes.
- Delivered and set up flower arrangements for banquets, weddings and funerals.
Education
Esthetician - Skincare
Manhattan Hairstyling Academy
Tampa, FL05-2005
Metalsmithing - Jewelry And Metalsmithing
Birmingham Bloomfield Art Association
Bloomfield Hills, MI04-1998
High School Diploma -
Southfield High School
Southfield, MI01-1989
Skills
- Customer Orders
- Client Consultations
- Vendor relationships
- Artistic flower arranging
- Bouquets design
- Sales and Marketing
- Workshop Facilitation
- Delivery Coordination
- Multitasking
- Effective Communication
- Task Prioritization
- Professional Demeanor
- Relationship Building
- Teamwork and Collaboration
- Problem-Solving
- Order Management
- Reliability
- Time management abilities
- Attention to Detail
Timeline
Floral Designer
Pink Lady Slipper Florist
02.2024 - Current
Customer Service Representative
Denver Wholesale Florist
09.2023 - 02.2024
Owner/Craft Instructor
Come To You Crafts
07.2021 - 07.2024
Floral Designer/Event Manager
Emerald City Designs
03.2006 - 07.2021
Esthetician - Skincare
Manhattan Hairstyling Academy
Metalsmithing - Jewelry And Metalsmithing
Birmingham Bloomfield Art Association
High School Diploma -
Southfield High School
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