Lisa Ricketts, LVN
Alvord,TX
Summary
Hard working professional with 28 years of experience providing high-quality service to patients. Proved knowledge of clinical services, and serves as nursing resource for clinical staff. Very organized, self motivated, and friendly with a positive attitude to staff and patients.
Overview
18
18
years of professional experience
Work History
Family Practice Office LVN
Texas Health Physician Group
02.2022 - Current
- Rooming patients, including chart preparation, obtaining vitals signs, medication reconciliation, obtaining history and completing HPI in chart. Managed patient flow, ensuring timely appointments and minimizing disruptions to the daily schedule.
- Prepared and administered vaccines and medications, phlebotomy/lab collections and processing, EKG's, Spirometry, Ear Lavage and assisting in office procedures.
- Completing daily office task of phone messages, medication refills, electronic patient messages, scheduling appointments for multiple providers.
- Preceptor for Medical Assistant Students and new medical staff members as they transitioned into their roles within the office setting.
- Phone and in-person triage, providing effective communication for patients and providers.
Hospice Referral Intake Coordinator
Solaris Hospice
09.2021 - 02.2022
- Receive incoming referrals for hospice care for their locations in Texas, Colorado, and Arizona. This includes working On-call, as they offer 24/7 care for patients and families.
- Work with clinical staff, facility staff, and families on scheduling and coordinating patient care for hospice services.
- Document patient medical information, demographics, insurance verification, and coordinating details with family and nurses to facilitate smooth admission onto services.
- Offered compassionate and attentive guidance to patients and families during their difficult time of needing hospice care.
Office Nurse, General Surgery
HealthWise Clinic, Dr Mark Goss
06.2008 - 09.2021
- Rooming patients by obtaining vital signs, medical allergies, recording patient histories, medication reconciliation, chart preparation.
- Administer injections and medications, EKG's, Spirometry, Padnets, Quantaflo, Urine screens, Flu and Covid testing, assist with minor surgical procedures.
- Assist with in-office surgical procedures, which included preparing instruments and medications needed to preform procedures along with patient education pre and post procedure. Perform wound care on our patients during visits according to physician guidelines. Cleaned and Sterilization of instruments and equipment.
- Scheduled appointments for in-office clinic and surgery at multiple locations. Verify insurance benefits and prior authorizations prior to surgery, along with educating patients about this process.
- Phone triage with patients in assisting with any medical concerns, or scheduling concerns. Communicate with physician, along with appropriate charting and administration of his orders, sending medications, etc.
- Preceptor for medical/clerical new staff members.
- Efficient in multiple EMR programs. Perform EMR training to new hires. Quick learner on EMR programs. Website design and management for Dr Goss' practice.
- Ordering of medical supplies with Henry Schein for 3 providers, assisted in inventory management tasks such as tracking usage trends, and maintaining optimal stock levels for efficient operation, along with restocking and organizing patient care areas.
- OSHA coordinator at our Clinic for past 8 years. I am responsible of all OSHA concerns and compliance at the office and I conduct annual OSHA training to all employees and to all new incoming employees.
- Implemented infection control protocols within the office setting, maintaining a safe environment for both staff and patients.
- Manage referrals and schedule for Neuropsychologist, that sees patients in our office.
Office Nurse, OB/GYN
Dr Ryan Walter
10.2006 - 06.2008
- Obtained patients vital signs, chart preparation, urine collections, and assisted with ultrasounds.
- Tracked, reviewed and monitored diagnostic test results and assisted in management of patient care between visits.
- Assisted with gynecological procedures: pap smears, LEAP procedures, and cervical and uterine biopsies.
- Ordered medical supplies for clinic, assisted in inventory management and stocking.
- Educated patients during their pregnancies, and triage incoming medical calls along with proper charting.
- Managed surgery schedule, along with patient education pre and post surgery. Completed paperwork and prior authorizations for patients procedures and surgeries.
Office Nurse, Internal Medicine
Baylor Clinics, Dr Judy Yates
2003 - 2006
- Obtained patient symptoms, vital signs, medication reconciliation, medical histories and chart preparation. Performed EKG's, administered vaccines/immunizations , Spirometry, Stress Test, phlebotomy, instrument sterilization, assisted with minor office procedures. Communicated with patients and physician for patient care, laboratory, imaging results, prescription instructions, patient education.
Office Nurse, Internal Medicine
Dr Klaus Schroeder
1996 - 2003
- Assessed patient health status, roomed patients, obtained vital signs, medication reconciliation, chart preparation.
- Administered injections, EKG's, Ear Lavage, Spirometry. Assisted with minor surgical procedures in office.
- Phone triage and communicated with patients regarding lab, imaging, medications and all medical concerns.
Education
Licensed Vocational Nurse
Texas State Technical College - West Texas
Sweetwater, TX08.1996
High School Diploma -
Tivy High School
Kerrville, TX05.1995
Timeline
Family Practice Office LVN
Texas Health Physician Group
02.2022 - Current
Hospice Referral Intake Coordinator
Solaris Hospice
09.2021 - 02.2022
Office Nurse, General Surgery
HealthWise Clinic, Dr Mark Goss
06.2008 - 09.2021
Office Nurse, OB/GYN
Dr Ryan Walter
10.2006 - 06.2008
Office Nurse, Internal Medicine
Baylor Clinics, Dr Judy Yates
2003 - 2006
Office Nurse, Internal Medicine
Dr Klaus Schroeder
1996 - 2003
Licensed Vocational Nurse
Texas State Technical College - West Texas
High School Diploma -
Tivy High School
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