Lisa Rodriguez
Menifee,CA
Summary
Dynamic and results-driven professional with a positive attitude and strong customer service excellence, demonstrated at Springs Charter School. Proven problem-solver skilled in coordinating vision care programs and fostering effective relationships. Proficient in Google Workspace, adept at adapting to new technologies while enhancing client satisfaction and operational efficiency.
Overview
23
23
years of professional experience
Work History
Health Tech II
Springs Charter School
08.2014 - 01.2025
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Coordinated and lead vision and hearing for school sites, often focusing on screening, assessment, and referrals.
- Developed and maintained courteous and effective working relationships.
- Proven ability to learn quickly and adapt to new situations.
- Coordinated special programs to provide free eyeglasses to qualifying students, improving access to essential vision care
- Collaborated and traveled with a Family Liaison colleague to support client needs and strengthen interdepartmental communication.
- Proficient in Google Workspace and Microsoft Office Suite, with a demonstrated ability to quickly learn and adapt to new technologies.
Cashier/Order Filler
Stoneridge Fuels
11.2010 - 08.2014
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Prepared and cooked food in accordance with safety and quality standards, ensuring efficient kitchen operations.
Administrative Assistant
Mary Kay Director
06.2009 - 01.2010
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Performed administrative tasks including record maintenance, inventory management, and appointment scheduling to support daily operations.
- Coordinated and facilitated meetings for Mary Kay Director, ensuring seamless scheduling and logistical support.
- Prepared, packaged, and shipped product inventory to clients, ensuring accuracy and timely delivery.
Licensed Insurance Agent
W&S Financial Group
01.2007 - 09.2009
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Developed sales leads from direct referrals, networking and targeted marketing campaigns.
- Retained existing clientele by regularly reviewing their policies and recommending adjustments as needed to maintain optimal coverage.
Customer Service Associate Cashier
Walmart
10.2001 - 12.2006
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
- Worked flexible schedule and extra shifts to meet business needs.
- Developed strong rapport with regular customers through friendly interactions and personalized service.
Education
School Audiometrist - Audiology
Fresno State
5310 North Campus Drive, M/S PH80, Fresno, CA 937408-2024
CNA Certification - Nurse Assistant
Red Cross
202 West Rialto Avenue San Bernardino, CA 9240809-2019
Associate of Science -
Riverside Community College
16130 Lasselle St, Moreno Valley, California12-2010
Skills
- Positive attitude and teamwork
- Customer service excellence
- Problem-solving expertise
- Computer proficiency
Timeline
Health Tech II
Springs Charter School
08.2014 - 01.2025
Cashier/Order Filler
Stoneridge Fuels
11.2010 - 08.2014
Administrative Assistant
Mary Kay Director
06.2009 - 01.2010
Licensed Insurance Agent
W&S Financial Group
01.2007 - 09.2009
Customer Service Associate Cashier
Walmart
10.2001 - 12.2006
School Audiometrist - Audiology
Fresno State
CNA Certification - Nurse Assistant
Red Cross
Associate of Science -
Riverside Community College
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