Dynamic and results-driven professional with a positive attitude and strong customer service excellence, demonstrated at Springs Charter School. Proven problem-solver skilled in coordinating vision care programs and fostering effective relationships. Proficient in Google Workspace, adept at adapting to new technologies while enhancing client satisfaction and operational efficiency.
Overview
23
23
years of professional experience
Work History
Health Tech II
Springs Charter School
27740 Jefferson Ave, Temecula, Ca, 92590
08.2014 - 01.2025
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Coordinated and lead vision and hearing for school sites, often focusing on screening, assessment, and referrals.
Developed and maintained courteous and effective working relationships.
Proven ability to learn quickly and adapt to new situations.
Coordinated special programs to provide free eyeglasses to qualifying students, improving access to essential vision care
Collaborated and traveled with a Family Liaison colleague to support client needs and strengthen interdepartmental communication.
Proficient in Google Workspace and Microsoft Office Suite, with a demonstrated ability to quickly learn and adapt to new technologies.
Cashier/Order Filler
Stoneridge Fuels
27040 Fir Ave Moreno Valley, CA 92555
11.2010 - 08.2014
Built relationships with customers to encourage repeat business.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Prepared and cooked food in accordance with safety and quality standards, ensuring efficient kitchen operations.
Administrative Assistant
Mary Kay Director
1157 E Arrow Highway #3, Glendora, 91740
06.2009 - 01.2010
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Performed administrative tasks including record maintenance, inventory management, and appointment scheduling to support daily operations.
Coordinated and facilitated meetings for Mary Kay Director, ensuring seamless scheduling and logistical support.
Prepared, packaged, and shipped product inventory to clients, ensuring accuracy and timely delivery.
Licensed Insurance Agent
W&S Financial Group
1650 Iowa Ave Ste 110 Riverside, CA 92507
01.2007 - 09.2009
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Developed sales leads from direct referrals, networking and targeted marketing campaigns.
Retained existing clientele by regularly reviewing their policies and recommending adjustments as needed to maintain optimal coverage.
Customer Service Associate Cashier
Walmart
2663 Canyon Springs Parkway, Riverside, CA 92508
10.2001 - 12.2006
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
Worked flexible schedule and extra shifts to meet business needs.
Developed strong rapport with regular customers through friendly interactions and personalized service.
Education
School Audiometrist - Audiology
Fresno State
5310 North Campus Drive, M/S PH80, Fresno, CA 9374
ER Billing/Charging (Unit Coordinator II/Tech) at St. Elizabeth Community HospitalER Billing/Charging (Unit Coordinator II/Tech) at St. Elizabeth Community Hospital