LISA ROGERS YANZO
Methuen
Summary
Results-driven Quality Control Technician with a proven track record at Dow/Smyth.
Known for exceptional attention to detail and dependability.
Helped with implementing quality control procedures that significantly reduced defect rates, ensuring compliance with industry standards and optimizing operational efficiency.
Overview
35
35
years of professional experience
Work History
Quality Control Technician
Dow/Smyth Companies
Wilmington
05.2006 - 04.2022
- Collaborated with production teams to identify and resolve quality issues promptly.
- Assisted in developing and implementing quality control procedures for improved efficiency.
- Conducted quality inspections on raw materials and finished products to ensure compliance with specifications.
- Utilized inspection tools, including calipers and gauges, to measure product dimensions accurately.
- Documented inspection results and maintained accurate records in compliance with company standards.
- Trained new staff on quality assurance protocols and best practices for consistent results.
- Maintained quality documentation and records for conformance with relevant standards.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Assisted management in maintaining ISO certification through diligent documentation and adherence to established protocols.
- Optimized calibration schedules for measurement equipment, ensuring consistent accuracy during inspections.
- Conducted thorough root cause analysis for recurring issues, leading to targeted corrective actions and continuous improvement.
- Collaborated with production team to refine manufacturing processes, resulting in higher quality outputs.
- Ensured product quality met industry standards by conducting detailed inspections and performing rigorous testing.
- Maintained meticulous records of quality control efforts, providing reliable audit trail for compliance purposes.
- Reported problems and concerns to management.
- Reviewed production processes and identified potential quality issues.
Inspection Supervisor
Dow Industries
Wilmington
05.1987 - 05.2006
- Improved inspection process efficiency by streamlining workflows and implementing new procedures.
- Directed hiring processes, training programs and staff oversight.
- Kept accurate and detailed records of personnel progress and productivity.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Supervised ongoing daily production phases.
- Developed inspection checklists to standardize processes, leading to consistent results across the department.
- Strengthened inspector capabilities by executing training strategies.
- Implemented process improvements that reduced inspection time while maintaining accuracy.
Education
Graphic Arts Department/ Making Offset Plates For Small Press. - Graphic Communications And Design
Greater Lawrence Regional Technical High School
Andover, MA 09.1982 - 06/1985
Skills
- Attention to detail
- Fast learner
- Hard worker
- Very dependable
Timeline
Quality Control Technician
Dow/Smyth Companies
05.2006 - 04.2022
Inspection Supervisor
Dow Industries
05.1987 - 05.2006
Graphic Arts Department/ Making Offset Plates For Small Press. - Graphic Communications And Design
Greater Lawrence Regional Technical High School
09.1982 - 06/1985