Summary
Overview
Work History
Education
Certification
Timeline
Generic

Lisa Roman

Bronx,NY

Summary

Experienced with patient care and support. Utilizes effective communication and attention to detail to ensure smooth service delivery. Track record of enhancing patient satisfaction through reliable and adaptable service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Patient Service Technician

Labcorp
02.2024 - 08.2025
  • Managed the intake process by accurately collecting and entering patient information into electronic health record systems.
  • Maintained a clean and orderly work environment, adhering to health and safety regulations to promote patient safety.
  • Assisted in insurance verification and billing processes, ensuring accurate information was communicated to patients.
  • Developed and maintained strong relationships with patients to foster trust and encourage open communication regarding their health needs.
  • Participated in ongoing training and development sessions to stay current on best practices in patient care and service delivery.

Phlebotomist Trainee

Lourdes Hospital Binghamton
10.2023 - 12.2023
  • Developed proficiency in blood collection techniques under the guidance of experienced phlebotomists.
  • Assisted in preparing patients for blood draws, ensuring comfort and adherence to safety protocols.
  • Participated in training sessions on the latest phlebotomy tools and techniques to enhance skill set.

Hotel Receptionist

Comfort Suites
03.2023 - 09.2023
  • Welcomed guests upon arrival, providing exceptional customer service and a warm atmosphere.
  • Managed room reservations and maintained the booking system to ensure accuracy and efficiency.
  • Processed payments and managed cash register operations, ensuring compliance with financial procedures.

Fulfillment Associate

Macy's
06.2022 - 12.2022
  • Processed incoming orders efficiently, ensuring accuracy in picking and packing to meet customer expectations.
  • Utilized warehouse management software to track shipments and manage inventory levels in real-time.
  • Loaded and unloaded trucks, ensuring timely distribution of products while adhering to safety protocols.

Merchandiser

Target
06.2021 - 05.2022
  • Developed and executed strategic merchandising plans to enhance product visibility and drive sales.
  • Utilized inventory management software to streamline stock replenishment processes and reduce waste.
  • Conducted regular audits of merchandise presentation to ensure compliance with company standards.

Education

Associate of Applied Science - Health Science

SUNY Broome Community College
Binghamton, NY
01.2024

Certification

Driver's License, Certified Phlebotomy Technician

Timeline

Patient Service Technician

Labcorp
02.2024 - 08.2025

Phlebotomist Trainee

Lourdes Hospital Binghamton
10.2023 - 12.2023

Hotel Receptionist

Comfort Suites
03.2023 - 09.2023

Fulfillment Associate

Macy's
06.2022 - 12.2022

Merchandiser

Target
06.2021 - 05.2022

Associate of Applied Science - Health Science

SUNY Broome Community College