Experienced with patient care and support. Utilizes effective communication and attention to detail to ensure smooth service delivery. Track record of enhancing patient satisfaction through reliable and adaptable service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Service Technician
Labcorp
02.2024 - 08.2025
Managed the intake process by accurately collecting and entering patient information into electronic health record systems.
Maintained a clean and orderly work environment, adhering to health and safety regulations to promote patient safety.
Assisted in insurance verification and billing processes, ensuring accurate information was communicated to patients.
Developed and maintained strong relationships with patients to foster trust and encourage open communication regarding their health needs.
Participated in ongoing training and development sessions to stay current on best practices in patient care and service delivery.
Phlebotomist Trainee
Lourdes Hospital Binghamton
10.2023 - 12.2023
Developed proficiency in blood collection techniques under the guidance of experienced phlebotomists.
Assisted in preparing patients for blood draws, ensuring comfort and adherence to safety protocols.
Participated in training sessions on the latest phlebotomy tools and techniques to enhance skill set.
Hotel Receptionist
Comfort Suites
03.2023 - 09.2023
Welcomed guests upon arrival, providing exceptional customer service and a warm atmosphere.
Managed room reservations and maintained the booking system to ensure accuracy and efficiency.
Processed payments and managed cash register operations, ensuring compliance with financial procedures.
Fulfillment Associate
Macy's
06.2022 - 12.2022
Processed incoming orders efficiently, ensuring accuracy in picking and packing to meet customer expectations.
Utilized warehouse management software to track shipments and manage inventory levels in real-time.
Loaded and unloaded trucks, ensuring timely distribution of products while adhering to safety protocols.
Merchandiser
Target
06.2021 - 05.2022
Developed and executed strategic merchandising plans to enhance product visibility and drive sales.
Utilized inventory management software to streamline stock replenishment processes and reduce waste.
Conducted regular audits of merchandise presentation to ensure compliance with company standards.