Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Lisa Rose

Modesto,CA

Summary

Insightful Loss Prevention Investigator with 1 year and 6 months of experience in investigations. Extremely knowledgeable of pharmacy operations with over 40 years of experience. Committed to honest and company loyalty.

Overview

42
42
years of professional experience

Work History

Asset Protection Pharmacy Investigator

Rite Aid
05.2021 - Current
  • Successfully managed and investigated multiple suspected drug loss cases within 28 day window to report.
  • Monitored CCTV.
  • Initiated and led asset protection theft investigations.
  • Conducted audits to confirm policy and procedures were being followed.

Registered Pharmacy Technician

Rite-Aid Pharmacy
12.2011 - 05.2021
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Entered and processed patients' prescriptions into internal system.

Registered Pharmacy Technician

Model Pharmacy
04.1982 - 12.2012
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.

Education

High School Diploma -

Thomas Downey High School
Modesto, CA
06.1984

Skills

  • Critical Thinking
  • Time Management
  • Asset Protection
  • Complex Problem-Solving
  • CCTV Surveillance
  • Shrink Management
  • Customer Experience
  • Active Listening

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Asset Protection Pharmacy Investigator

Rite Aid
05.2021 - Current

Registered Pharmacy Technician

Rite-Aid Pharmacy
12.2011 - 05.2021

Registered Pharmacy Technician

Model Pharmacy
04.1982 - 12.2012

High School Diploma -

Thomas Downey High School

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Lisa Rose