Lisa R. Shankman
Roswell,GA
Summary
Talented Executive Director experienced in developing staff and clinic growth. Offering 20 years experience in the mental health field and several years of experience at the executive level. Applies skills in leadership, mentoring, and training to motivate team in meeting organizational mission and program goals. Is highly motivated and self directed, although also excels in a team oriented atmosphere. Builds rapport easily and has a profound desire to help others achieve their goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Executive Clinic Director
Thriveworks Counseling
Lynchburg, VA
03.2021 - 07.2024
- Oversaw the hiring, training, and evaluation of Regional Clinic Directors.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Co-developed and implemented clinic policies and procedures.
- Created reports summarizing progress against organizational goals and objectives.
- Led staff meetings to communicate updates, gather feedback, and discuss strategies.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Clinician
Thriveworks Counseling
Atlanta, GA
01.2014 - 03.2024
- Provided outpatient therapy services to children, adults, and families of diverse ethnic and socioeconomic backgrounds.
- Maintained accurate client records and documentation according to agency policy and procedures.
- Collaborated with multidisciplinary team members to coordinate care for clients.
Regional Clinic Director
Thriveworks Counseling
Lynchburg, VA
06.2019 - 03.2021
- Managed a team of healthcare professionals, from recruitment through ongoing performance evaluations.
- Collaborated with management teams on strategic planning initiatives for regional growth.
- Evaluated clinical performance metrics on a regular basis and adjusted staffing levels accordingly.
- Analyzed clinic performance data to identify trends and areas for improvement.
Lead Clinician
Thriveworks Counseling
Atlanta, GA
02.2018 - 02.2020
- Facilitated communication between local office clinicians and administrative personnel regarding operational issues.
- Performed administrative support tasks, completing duties within required timeframes.
- Maintained general office organization and cleanliness.
- Organized team-building office events.
Assistant Clinic Director
Thriveworks Counseling
Lynchburg, VA - Remote, VA
12.2018 - 06.2019
- Co-developed and implemented process of reviewing clinician adherence to standards of care.
- Conducted internal and external communications by answering queries and complaints.
- Addressed operational issues promptly to minimize impact on clinic services.
Owner/Primary Therapist
Lisa Shankman, LMFT
Atlanta, GA
01.2013 - 01.2014
- Provide individual therapy services to adolescents, young adults and adults
- Conduct single family therapy sessions focused on a broad variety of systemic related issues
- Conduct couples therapy sessions to foster healthy communication
- Collaborate with multi-disciplined professionals to provide comprehensive patient care
Family Therapist
Talbott Recovery Campus
Atlanta, GA
12.2009 - 11.2012
- Facilitated young adult, adult, occupational and multi-family group therapy sessions
- Assisted in facilitating a monthly family workshop experience for patients and their loved ones
- Conducted single family therapy sessions focused on addiction recovery, utilizing a 12-step recovery model
- Collaborated with multi-disciplined professionals to provide comprehensive patient care
- Educated individuals and families on the impact of addiction and substance use on the family system
Adolescent Therapist
Carlbrook School
Halifax, VA
06.2007 - 05.2009
- Co-facilitated twice weekly adolescent group sessions, which focused on a range of therapeutically relevant topics
- Provided therapeutic and mentoring services to adolescents within a milieu setting
- Provided treatment in a range of modalities, including individual, group, family and multi-family therapy
- Assisted with the facilitation of emotional growth workshops geared toward the adolescent population
- Consulted with wilderness therapists, educational consultants and other professionals in order to provide continuous and comprehensive care
Education
Master of Science - Marital and Family Therapy
Northwestern University/The Family Institute
Evanston, IL06.2006
Bachelor of Science - Psychology – With Honors
University of Florida
Gainesville, FL05.2001
Skills
- Strategic Growth Planning
- Process Change Implementation
- Collaborative Leadership
- Training and Development
- Candidate Interviewing
- Service Excellence
- Performance Evaluation
- Communication Skills
- Individual Therapy Expertise
- Couples Counseling Proficiency
- Treatment Planning
- Rapport Building
- Interpersonal Skills
- Team-Oriented Approach
References
Available upon request.
Certification
- Licensed Marriage and Family Therapist in Georgia, #001204. Issued 7/5/2011.
Timeline
Executive Clinic Director
Thriveworks Counseling
03.2021 - 07.2024
Regional Clinic Director
Thriveworks Counseling
06.2019 - 03.2021
Assistant Clinic Director
Thriveworks Counseling
12.2018 - 06.2019
Lead Clinician
Thriveworks Counseling
02.2018 - 02.2020
Clinician
Thriveworks Counseling
01.2014 - 03.2024
Owner/Primary Therapist
Lisa Shankman, LMFT
01.2013 - 01.2014
Family Therapist
Talbott Recovery Campus
12.2009 - 11.2012
Adolescent Therapist
Carlbrook School
06.2007 - 05.2009
Master of Science - Marital and Family Therapy
Northwestern University/The Family Institute
Bachelor of Science - Psychology – With Honors
University of Florida
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