Experienced care coordinator and service professional with a background in patient support, compliance, and cleaning operations. Skilled in organization, communication, Spanish fluency, and maintaining safe, clean environments.
Work History
Care Coordinator
1 Year 6 Months
Goodness Health Group | 01.2025 - 07.2026
Scheduled patients post medical/hospital visit to ensure continuity of care.
Reduced hospital readmission rates by coordinating effective post-discharge care by connecting them with a medical provider via convenient telehealth appointments.
Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
Communicated with patients, ensuring that medical information was kept private.
Commercial and Residential Cleaner
7 Years 9 Months
Self Employed | 01.2019 - Current
Cleaned Airbnb Condos and residential properties using mops, vacuums, disinfectants, and specialty equipment
Managed deep-cleaning tasks, including floors, windows, baseboards, and appliance detailing
Inspected spaces for cleanliness, restocked supplies, and addressed missed areas promptly
Human Resource Specialist
3 Years 2 Months
ICON Health and Fitness Inc. | 08.2006 - 10.2009
Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
Managed benefit administration for company wide staff, ensuring timely processing and accurate recordkeeping.
Fielded employee inquiries related to insurance, vacation, sick leave and employee assistance.
Helped resolve employee complaints and grievances successfully through mediation and collaboration, by being a translator.