Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lisa Santiago

Palm Springs

Summary

Developed skills as a certified pharmacy technician/operation specialist projects coordination with strong work ethics. Known for effective responsibility, accuracy, and perseverance driven approach.

Seeking to transition into new a field where these transferrable skills can drive impactful outcomes.


Overview

3
3
years of professional experience

Work History

Operations Specialist

Aveanna Healthcare
03.2025 - Current
  • Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
  • Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
  • Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
  • Collected, arranged, and input information into database system.
  • Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.
  • Collaborated across departments to identify opportunities for process improvements and increased efficiency.
  • Enhanced team collaboration by organizing weekly meetings to discuss project progress and address any challenges.

Certified Pharmacy Technician Supervisor

Publix
12.2023 - 03.2025
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Worked effectively in fast-paced environments.
  • Maintained a safe work environment by enforcing strict compliance with federal and state regulations, minimizing risk of errors.
  • Collaborated with pharmacists to ensure accurate medication preparation and timely delivery to patients.
  • Ensured proper storage of medications according to manufacturer guidelines, maintaining drug quality and efficacy.

Assistant Physical and Behavioral Needs

Palm Springs Community Middle School
08.2023 - 12.2023


  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Collaborated with interdisciplinary teams to provide comprehensive support for students with behavioral and physical challenges.
  • Developed strong rapport with students, promoting trust and open communication regarding their behavioral or physical concerns.
  • Promoted a positive learning environment by establishing clear expectations, setting goals, and reinforcing appropriate behaviors.
  • Managed crisis situations effectively, utilizing de-escalation techniques to maintain a safe environment for all students involved.

Pharmacy Technician

Walgreens
10.2022 - 08.2023
  • Proven ability to learn quickly and adapt to new situations.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked effectively in fast-paced environments.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.

Education

Associate’s Degree - Elementary School Education

Palm Beach State College
Lake Worth, FL
05-2027

9th-12th -

John I Leonard High School
Greenacres, FL
05.2023

Skills

  • Bilingual
  • Multitasker
  • Organized/ Time Management
  • Resource planning and scheduling
  • Attention to detail
  • Task prioritization
  • Reliability
  • Maintains confidentiality
  • Tech Savvy
  • Teamwork and collaboration

Languages

English and Spanish

Timeline

Operations Specialist

Aveanna Healthcare
03.2025 - Current

Certified Pharmacy Technician Supervisor

Publix
12.2023 - 03.2025

Assistant Physical and Behavioral Needs

Palm Springs Community Middle School
08.2023 - 12.2023

Pharmacy Technician

Walgreens
10.2022 - 08.2023

Associate’s Degree - Elementary School Education

Palm Beach State College

9th-12th -

John I Leonard High School

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