Miriam Escobedo
Waco,TX
Summary
Dedicated and focused professional with exceptional customer service and decision making skills. Strong work ethic, professional demeanor, and great initiative. Proficient in learning new procedures, and committed to delivering high quality results with little supervision. Energetic, organized, and dependable.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Operations Specialist
Kohl's
Temple
08.2023 - 12.2023
- Interacting with customers and suppliers, answering questions, and resolving issues
- Tracking and reporting on operational performance
- Maintaining policy and procedure documents.
Bank Teller
Independent Financial Group
Woodway
02.2023 - 07.2023
- Forwarding updated information to clients, conveying company values and updates, achieving targets, maintaining communication channels, accessing CRM systems, creating reports, onboarding new clients, resolving client issues, establishing lasting relationships.
Fulfillment Associate
Target
Waco
02.2022 - 08.2022
- Managing customer relations, assisting with export/custom issues, resolving complaints, handling cash transactions, auditing invoices/orders, performing record searches, communicating performance gaps, demonstrating organizational and multitasking abilities.
Shift Leader
Carters, Inc
Waco
01.2021 - 05.2021
- Recruited, trained, supervised, and evaluated staff, managed budgets, addressed customer concerns, maximized profitability, and ensured compliance with health and safety laws. More over, prepared promotional materials, managed inventory, analyzed sales trends, and enforced program procedures.
Education
Associate in Arts (AA) in Business Management -
Temple College
Temple, TX12-2024
Skills
- Bilingual
- Customer Care
- Writing Skills
- Technical Support
- Communication Skills
- Adaptability
- Teamwork
- Computer skills
- Management
- Time Management
- Resourceful/ Strong Problem Solver
Certification
- Paraprofessional Institute for Highly Qualified Teacher Aides,
- Driver's License
Timeline
Operations Specialist
Kohl's
08.2023 - 12.2023
Bank Teller
Independent Financial Group
02.2023 - 07.2023
Fulfillment Associate
Target
02.2022 - 08.2022
Shift Leader
Carters, Inc
01.2021 - 05.2021
Associate in Arts (AA) in Business Management -
Temple College