Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lisa Schultz

Greendale,WI

Summary

Dynamic Certified Pharmacy Technician with proven expertise at Walmart, excelling in medication dispensing and customer service. Recognized for enhancing patient care through meticulous prescription accuracy and effective problem-solving. Skilled in insurance verification and team collaboration, consistently improving workflow efficiency and ensuring compliance with HIPAA regulations.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

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05.2023 - Current
  • Processed and dispensed prescription medications accurately to ensure patient safety.
  • Assisted pharmacists in managing inventory levels, reducing medication shortages.
  • Educated patients on proper medication usage and potential side effects.
  • Collaborated with healthcare professionals to resolve prescription-related issues efficiently.
  • Monitored expiration dates of medications, ensuring timely removal of outdated stock.
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.

Certified Pharmacy Technician

Walmart
11.2015 - 04.2023
  • Trained new pharmacy technicians on operational procedures and best practices.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Maintained accurate inventory levels for efficient pharmacy operations and cost control.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Collected co-payments or full payments from customers.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Reviewed and verified customer information and insurance provider information.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Coordinated communication between healthcare professionals to ensure seamless patient care transitions between providers or facilities.
  • Coordinated verification and filling of more than Number daily prescriptions in high-volume Type pharmacy environment.
  • Reduced medication waste by implementing proper disposal procedures compliant with environmental guidelines.
  • Participated in continuous professional development opportunities to stay current on industry standards and advancements in pharmaceutical care.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Counted and labeled prescriptions with correct item and quantity.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Managed opening and closing duties for pharmacy.
  • Set up and modified patient profiles to include current medications and insurance details.

Education

GED - General Studies

Milwaukee Area Technical College
Milwaukee, WI
05.1983

Skills

  • Data entry
  • Attention to detail
  • Problem-solving skills
  • Customer service
  • HIPAA regulations
  • Insurance billing
  • Medication dispensing
  • Team collaboration
  • Filling prescriptions
  • Pharmaceutical calculations
  • Workflow optimization
  • Prescription interpretation
  • Pharmacist support
  • Drug storage procedures
  • Patient confidentiality
  • Insurance verification

Certification

Certified pharmacy technician

Timeline

Certified Pharmacy Technician

Pick N Save
05.2023 - Current

Certified Pharmacy Technician

Walmart
11.2015 - 04.2023

GED - General Studies

Milwaukee Area Technical College