Years of working with developmentally and mentally ill clients
Lisa Selby
Santa Rosa,CA
Summary
Extensive retail experience in cashiering, setting up planograms, signs, labels, stocking merchandise, creating merchandise displays, creating a safe environment for customers and workers, assisting customers in locating product.
Overview
4
4
30
30
Retail Sales Associate
Work History
Retail Associate
Sutter Hospice Thrift Store
Santa Rosa, CA
07.2022 - 04.2023
- Stocked and cleaned shelves while maintaining neat and orderly store.
- Rang up retail purchases and processed payment cards, returning appropriate cash and coin to customers.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Arranged attractive displays of merchandise based on current sales promotions.
- Expedited newly received merchandise to sales floor.
Support Coach
Lynn and Darla Supported Living
Santa Rosa, CA
04.2021 - 11.2021
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Made sure clients took daily medication.
- Reminded clients to do daily chores.
- Made sure clients prepared and ate healthy meals.
- Reminded clients to perform daily hygiene regimen.
- Helped client budget money.
Sales Associate
Macy's
Santa Rosa, CA
02.2019 - 03.2020
- Rang up retail purchases and processed payment cards, returning appropriate cash and coin to customers.
- Processed payments and handled exchanges, returns and refunds according to company policy.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Assisted customers by phone regarding store operations, products, promotions and orders.
- Answered questions about current promotions and resolved issues according to store policies.
- Invited customers to participate in-store activities and promotions to generate new business and boost loyalty.
- Helped customers by answering questions and locating merchandise.
Education
Some College (No Degree) - Horticulture
Santa Rosa Junior College
Santa Rosa, CA06.1993
Associate of Arts - General Education
Santa Rosa Junior College
Santa Rosa, CA06.1979
Skills
- Verbal and Written Communication
- Progress Monitoring
- Client Needs Assessment
- Experience with clocking in and out of a job
- Computer experience
- Training new retail employees
- Reliability
- Cash register operation
- Positive and engaging demeanor
- Cash Handling
- Sales expertise
- Organization
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Associate
Sutter Hospice Thrift Store
07.2022 - 04.2023
Support Coach
Lynn and Darla Supported Living
04.2021 - 11.2021
Sales Associate
Macy's
02.2019 - 03.2020
Some College (No Degree) - Horticulture
Santa Rosa Junior College
Associate of Arts - General Education
Santa Rosa Junior College
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