Lisa Serratore
Sr. Access & Reimbursement Manager
Ridley Park,PA
Summary
Enthusiastic, newly Licensed Esthetician certified in permanent cosmetic procedures. Experience includes skin care facials, waxing, peels, acne treatments and microdermabrasion.
Overview
6
6
years of professional experience
Work History
Server/Assistant
Emilio's Pizza
Folsom, PA
05.2019 - Current
- Assisted customers with carry-out service.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cleared, cleaned, reset and maintained station during shift
- Checked outgoing orders for quality and accuracy
- Built rapport with customers
Administrative Assistant
East Coast Construction & Remodeling, Inc.
Eddystone, PA
01.2019 - Current
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Organized weekly staff meetings and logged minutes for corporate records.
- Drafted agendas, recorded minutes and created documents for meetings.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Videoed monthly town hall meetings
Education
No Degree - Certified Esthetician
Jean Madeline Aveda Institute
Philadelphia, PASkills
- Proficient in eyebrow and lash tinting
- Spa retail sales
- Dermaplane
- Waxing and Laser Hair Removal
- Skin Rejuvenation
- Public Health Codes Knowledge
- Knowledge of Body Scrubs
- Guest Services Expertise
- HydraFacials
- Excellent team player
- Customer consultation
- Pennsylvania licensed esthetician
- Equipment and Instrument Sterilization
- Guest Services
- Appointment Setting
- Skin Care
- Product Knowledge
- Treatment Planning
- Relationship building and management
- Professional demeanor
Timeline
Server/Assistant
Emilio's Pizza
05.2019 - Current
Administrative Assistant
East Coast Construction & Remodeling, Inc.
01.2019 - Current
No Degree - Certified Esthetician
Jean Madeline Aveda Institute
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