Samara Hopson
Edgewood,MD
Summary
Licensed Esthetician with exceptional knowledge of Body Waxing, Body treatments and Brow artistry. Excellent multitasking and problem-solving traits. Tactful and discrete with proven success working alone or with teams. Adept at greeting customers and suggesting appropriate therapies and treatments. Sound knowledge of all equipment, including high frequency, steamers and woods-lamp. Skilled at performing consultations, both over the phone, virtually and in person. Determined Student with a professional and well-mannered demeanor. Excellent interpersonal and organizational abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Esthetician
Cortiva Insitute
07.2023 - Current
- Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Consistently received positive performance reviews from guests.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Distributed business cards outside of salon to generate new business.
- Answered over 20 phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
- Determined appropriate hair treatments based on conditions and textures.
- Completed safety training and certifications.
- Escorted guests to and from treatment rooms.
- Sanitized and organized station and tools by cleaning and disinfecting.
- Welcomed clients arriving for appointments.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Provided clients with knowledge of all cosmetic services being provided.
- Fostered friendly, warm, and exceptional customer experience.
- Sterilized equipment for patient treatments.
- Advised clients on proper home-care regimens.
- Educated patients on treatment options.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Analyzed skin condition and made appropriate product recommendations.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
Brow Artist
Chair 1501
05.2022 - 07.2023
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained records related to sales, returns and inventory availability.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Maintained organized, presentable merchandise to drive continuous sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Achieved perfect attendance record for 6 months consecutively.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Educated customers on promotions to enhance sales.
- Maintained full schedule of appointments with over [Number] clients per week.
- Followed strict safety standards to protect clients from injury or infection.
- Worked with high attention to detail to complete precise, long-lasting lash looks.
- Addressed client questions, concerns and requests directly for maximum satisfaction.
- Used advanced tools and techniques to create beautiful, custom lash looks.
- Encouraged repeat business based on quality of service and strength of client relationships.
- Kept workspace clean, organized and well-stocked for upcoming appointments.
Education
License - Esthetics
Lesprit Academy
Canton, MI03.2021
Associate of Arts -
Washtenaw Community College
Ann Arbor, MI06.2020
High School Diploma -
Pioneer High School
Ann Arbor, MI06.2018
Skills
- Relationship building and management
- Networking expertise
- Customer service
- Multitasking abilities
- Excellent work ethic
- Leadership
- Compassion
- Conflict resolution techniques
- Waxing and Laser Hair Removal
- Skin Rejuvenation
- Guest Services Expertise
- Proficient in eyebrow and lash tinting
- Spa retail sales
- Professional demeanor
- HydraFacials
- Eyebrow and Lash Tinting
- Eyelash Extension Application
- Social Media Marketing
- Client Needs Assessment
- Appointment Scheduling
- Infection Control
- Advanced Facials Specialist
- Proficient in Eyebrow and Lash Tinting
- Chemical Facial Peels
- Spa Retail Sales
- Professional Demeanor
- Sanitation Maintenance
- Superior Attention to Detail
- Consultations
- Client Intakes
- Esthetics
- [State] Licensed Esthetician
- Excellent Team Player
Certification
- Barbicide Training -
- COVID Barbicide Training - [Timeframe]
Timeline
Esthetician
Cortiva Insitute
07.2023 - Current
Brow Artist
Chair 1501
05.2022 - 07.2023
License - Esthetics
Lesprit Academy
Associate of Arts -
Washtenaw Community College
High School Diploma -
Pioneer High School
- Barbicide Training -
- COVID Barbicide Training - [Timeframe]
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