SHEENA M. CORTEZ
New Orleans,Louisiana
Summary
Former military spouse and seasoned medical aesthetician with comprehensive experience in various skin treatments and beauty therapies. Skilled in client consultation, treatment customization according to individual needs, and maintaining a hygienic work environment. Notable for enhancing customer satisfaction by providing high-quality services, and fostering repeat business.
Overview
15
15
years of professional experience
Work History
Aesthetician/Dental Assistant/Office Manager
Mekari Dental Studio & Spa
Metairie, Louisiana
03.2024 - 10.2024
- Managed patient relations and inventory duties while assisting with PDO threading, neurotoxin administration, dental procedures, and laser treatments. Executed RF micro-needling, and collaborated in marketing initiatives, alongside planning events. Handled scheduling responsibilities efficiently, maintained lab sterilization protocols, and utilized Dentrix software.
Business Assistant/Dental Assistant
DecisionOne Dental Group
Schaumburg, Illinois
07.2022 - 09.2023
- Executed patient greetings, recorded vital signs, conducted full-mouth X-rays, and bitewings. Assisted in procedure set-ups, chair-side tasks, impression creation, study model preparation, and lab case management. Handled instrument sterilization, inventory management, appointment scheduling using QSI software, and insurance verifications.
MAC Cosmetics Make-up Artist
Estee’ Lauder Cosmetics
Deer Park, Illinois
11.2022 - 01.2023
- Conducted makeup application and diverse cosmetic services per client requests. Suggested personalized makeup options, managed inventory, maintained sanitation, and delivered exceptional customer service. Supported colleagues with client needs, and performed storefront clean-up duties. Organized inventory of cosmetics and supplies according to expiration dates. Created brand awareness through sharing and demonstration of product knowledge
Esthetician
Massage Envy
Jacksonville, North Carolina
02.2018 - 09.2018
- Executed patient greetings, procedure preparations, and conducted detailed skin analyses. Delivered customized facials and chemical peels. Ensured compliance with infection control standards. Maintained inventory, documented client notes, scheduled appointments, and achieved product sales targets.
Dental Assistant
Dr. Lekshmi Mahesh, D.D.S
Virginia Beach, Virginia
07.2009 - 02.2010
- Conducted patient greetings, took vital signs, performed full-mouth X-rays, and bitewings. Prepared procedure setups, assisted chair-side, handled impressions and study models, along with managing lab cases. Instrument sterilization monitored inventory supplies, and logged appointments in the SoftDent system.
Education
Dental Hygiene -
College of Lake County
Grayslake, Illinois03.2024
Bachelor of Science -
Excelsior College
Albany, New York12.2022
Medical Esthetics -
Miller- Motte College
Wilmington, North Carolina12.2017
Dental Assisting -
Delta College
Covington, Louisiana08.2008
Skills
- Experienced in spa management
- Spa retail sales
- Proficient in administering microdermabrasion treatments
- Laser hair removal expertise
- Professional makeup
- Advanced skin tightening techniques
- Skincare treatments
- Dermalogica
- Proficient in eyebrow and lash tinting
- Chemical facial peels
- Outstanding client care
- Verbal and written communication
- Workplace safety practices
- LED light therapy
- Skin rejuvenation
- Expert skin analysis
- Eyebrow shaping and tinting
- Infection control
- Excellent team player
- Multitasking and organization
- Dermaplaning proficiency
- Social media marketing
- Supply management
- Scheduling
- Superior attention to detail
References
Upon request
Timeline
Aesthetician/Dental Assistant/Office Manager
Mekari Dental Studio & Spa
03.2024 - 10.2024
MAC Cosmetics Make-up Artist
Estee’ Lauder Cosmetics
11.2022 - 01.2023
Business Assistant/Dental Assistant
DecisionOne Dental Group
07.2022 - 09.2023
Esthetician
Massage Envy
02.2018 - 09.2018
Dental Assistant
Dr. Lekshmi Mahesh, D.D.S
07.2009 - 02.2010
Dental Hygiene -
College of Lake County
Bachelor of Science -
Excelsior College
Medical Esthetics -
Miller- Motte College
Dental Assisting -
Delta College
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