Lisa Serratti
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
17
17
years of professional experience
1
1
Certification
Work History
RN Case Manager
Vitas Hospice Services
09.2015 - Current
- Educated family members and caregivers on patient care instructions.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Implemented care plans for patient treatment after assessing physician medical regimens.
RN Per Diem
Integrity Services
10.2015 - 10.2017
- Monitored patient reactions to drugs and carefully documented findings.
- Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
LPN
Homestead Shelter for ICE (special project)
04.2016 - 12.2016
- Participated as a nurse in special government project for assessment, vaccination, medication, tests and treatment of Unaccompanied minors coming to the United States, as well as preparing reports and imputing data for the Government of The United States.
LPN
St. Anne's Nursing and Rehabilitation Center
07.2012 - 09.2015
- Floor nurse, in charge of 30 patients, including hospice patients, giving medications and treatments, wound care, IV, taking orders from Doctors, inputting orders in system, reordering medications from pharmacy, checking medications for accuracy and expiration dates, and entering nurses notes documenting care.
- Reviewed patient history to verify conditions and current medications.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
LPN
Baptist Hospital
09.2006 - 07.2012
- CP II at 4 Clark- Cardiovascular Unit, acute and step down units
- Supported diagnoses by taking blood samples from patients for laboratory testing.
- Accurately recorded interactions in medical charts, documenting accidents and interventions applied.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Demonstrated adaptability in working with diverse patient populations across various healthcare settings.
- Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations and provided exceptional service.
Education
Some College (No Degree) - BSN
College Network Online Program For BSN
Miami, FLAssociate of Science - Nursing
Carleen Health Institute
Sunrise, FL01.2017
Licensed Practical Nurse - Vocational Nursing
Robert Morgan Educational Center
Miami, Florida01.2012
Cardiovascular Monitor Technician - Cardiovascular Technology
Baptist Hospital
Kendal, Florida01.2011
Patient Care Technician - Vocational Nursing
International Training Career
Miami, Florida01.1999
Skills
- Clear Patient Communication
- Test Interpretations
- Decision-Making
- Wound Care
- Removing sutures
- Administering immunizations
- Evaluations
- Hospice Care
Languages
English
Full Professional
Spanish
Native or Bilingual
Certification
- CNA - Certified Nursing Assistant
- CET - EKG Technician
Timeline
LPN
Homestead Shelter for ICE (special project)
04.2016 - 12.2016
RN Per Diem
Integrity Services
10.2015 - 10.2017
RN Case Manager
Vitas Hospice Services
09.2015 - Current
LPN
St. Anne's Nursing and Rehabilitation Center
07.2012 - 09.2015
LPN
Baptist Hospital
09.2006 - 07.2012
Some College (No Degree) - BSN
College Network Online Program For BSN
Associate of Science - Nursing
Carleen Health Institute
Licensed Practical Nurse - Vocational Nursing
Robert Morgan Educational Center
Cardiovascular Monitor Technician - Cardiovascular Technology
Baptist Hospital
Patient Care Technician - Vocational Nursing
International Training Career