Summary
Work History
Skills
Education
Professional Development
Timeline
Work Availability
Generic

Lisa Shaver

Insurance Verification Specialist
Las Vegas,NV

Summary

Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Work History

Program Support Assistant

UCHealth University Of Colorado Hospital
Aurora , CO
02.2016 - 06.2024
  • Provided Utilization clinical review of initial, concurrent, denials, and approval notifications to program management and providers for all in-patient care services contributing to overall success
  • Answered and delegated inquiry inbound calls on dedicated voicemail lines
  • Utilized and maintained nursing staff schedules in comprehensive master spreadsheet
  • Assessed and processed utilization review of 3 regional work queues and 14 Satellite locations meeting Revenue Cycle goals
  • Created initial Training Manual for Program Support Assistant Team to enhance processes and implement time-saving strategies
  • Ran and worked daily fax report to prevent adverse determinations

Insurance Verification Specialist

UCHealth University Of Colorado Hospital
04.2005 - 02.2016
  • Assured timely verification of insurance benefits by 10% prior to procedures or appointments
  • Communicated verification and authorization status updates with Surgery department to facilitate decision-making for patient admissions and insurance coverage
  • Updated patient records with accurate, current insurance policy information
  • Train and educate new employees
  • Managed high-volume insurance verifications within pressured timeframes for productive medical operations
  • Established and maintained relationships with insurance providers for productive communication
  • Assist with surgery check-in for Inpatient and Outpatient surgeries by confirming patient demographics, insurance, collecting co-pays and payments.

Skills

  • Attention to Detail
  • Organizational
  • Customer Service
  • MS Office
  • Patient confidentiality
  • HIPAA Compliance
  • Interpersonal Skill
  • EPIC, Access, SSI, MC Remote, and Medicaid

Education

General Studies

Community College of Aurora
Aurora, CO

Sociology

University of Colorado Denver
Denver, CO

Professional Development

Various Career and Development workshops, seminars and online courses

Timeline

Program Support Assistant

UCHealth University Of Colorado Hospital
02.2016 - 06.2024

Insurance Verification Specialist

UCHealth University Of Colorado Hospital
04.2005 - 02.2016

General Studies

Community College of Aurora

Sociology

University of Colorado Denver

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Lisa ShaverInsurance Verification Specialist