Lisa Shaw
Brooklyn,NY
Summary
Highly organized and proactive individual with a talent for creative problem-solving. Skilled at navigating complex interpersonal dynamics and utilizing strong communication skills to coach, manage, and lead teams. Excels in high-pressure environments, consistently achieving desired outcomes and delivering on directives.
Overview
30
30
years of professional experience
Work History
Licensed Associate Real Estate Broker
Douglas Elliman Real Estate & JMKBK, LLC
New York, NY
02.2010 - Current
- Delivered exceptional customer experience and cultivated long-lasting relationship by building strong relationships while navigating buyer and sellers through property transactions.
- Researched market conditions and trends, performed comparative analysis and appraised properties to accurately price properties and quickly attract buyers.
- Designed sales marketing presentation and promotional content for cross-functional usage in digital advertisements, social media outlets and open house
- Successfully negotiated contract terms and lease agreements between landlords and tenants, ensuring fair terms for both parties while minimizing vacancy periods for property owners.
- Enhanced client satisfaction by providing exceptional customer service and promptly addressing any concerns or inquiries.
- Mentored junior agents on best practices and industry standards, contributing to their professional growth and development within the company.
- Achieved Top 25 Individuals NYC Rentals Award (5X)
Radio Analyst
ASCAP
New York, New York
01.2003 - 08.2009
- Analyzed and evaluated commercial radio content to ensure accurate, timely quarterly royalty distribution
- Acted as liaison to legal department for radio licensing to report and resolve noncompliance issues
- Facilitated accurate international royalty distribution
Development Associate & Donor Database Manager
Dance Theatre of Harlem
New York, New York
09.2001 - 09.2002
- Managed and oversaw day to day maintenance of Oracle database operations to ensure the accuracy and integrity of DTH donor management system
- Generated campaign mailings, constituent correspondence and financial reports
- Daily gift processing and accounting reconciliation
- Coordinated acquisition, maintenance of grant processing and renewal programs.
- Assisted fundraising efforts, special event planning and community outreach to attract new donors.
- Administered government-supported community development programs and promoted department programs and services.
Manager/A&R for Direct Member Marketing and Merchandising
Bertelsmann Music Group, BMG Music Service
New York, NY
09.1996 - 04.2001
- Music club content developer and merchandiser for multi-million member-consumer based direct-mail magazine, insert mailings and web content
- Oversaw merchandising, design and editorial copy teams for target artist concept feature ads to execute marketing directives
- Lead copy, creative, and production teams to ensure tri-monthly music magazine mailing deadlines were consistently met
- Wrote and edited promotional copy
- Directed A&R efforts to produce scripts for telemarketing and advertising campaigns
Manager/Trainer - Music Department
Barnes & Noble
Union Square Mega-Store, NY
09.1994 - 09.1996
- Managed all retail daily operations for $10 million music department, including hiring and training
- Facilitated new manager training and merchandizing for new store openings
- Enhanced employee performance by developing comprehensive training programs that were adopted by additional Barnes & Noble stores
- Cultivated strong relationships with external vendors, securing resources needed for effective training program delivery at competitive pricing structures.
Education
Bachelor of Arts - English and Philosophy
Providence College
Providence, RISkills
- Project Management
- Team Leadership
- Written Communication
- Interpersonal Skills
- Problem Solving
- MS Office, Excel, Oracle, Raiser's' Edge
Additional Information
Youth and Amateur Women's Soccer Coach
Timeline
Licensed Associate Real Estate Broker
Douglas Elliman Real Estate & JMKBK, LLC
02.2010 - Current
Radio Analyst
ASCAP
01.2003 - 08.2009
Development Associate & Donor Database Manager
Dance Theatre of Harlem
09.2001 - 09.2002
Manager/A&R for Direct Member Marketing and Merchandising
Bertelsmann Music Group, BMG Music Service
09.1996 - 04.2001
Manager/Trainer - Music Department
Barnes & Noble
09.1994 - 09.1996
Bachelor of Arts - English and Philosophy
Providence College