Lisa Simonelli
Aurora,OH
Summary
Dedicated Crew Trainer with extensive experience in employee training, operational procedures, and customer service. Proven track record in food safety best practices and effective staff supervision.
Overview
32
32
years of professional experience
Work History
Crew Trainer
McDonald's
Chagrin Falls, Ohio
01.1995 - 08.2022
- Trained new crew members on operational procedures and customer service standards, enhancing team readiness and guest satisfaction.
- Supervised daily activities to ensure compliance with company policies.
- Demonstrated effective communication skills in interactions with customers and staff.
- Implemented best practices for food safety and kitchen handling, ensuring compliance with health regulations and maintaining high-quality standards.
Early Childhood Educator Assistant
KinderCare Learning Centers
Highland, OH
08.2018 - Current
- Assisted lead educators in implementing lesson plans and classroom activities.
- Supported children in daily routines, promoting social and emotional development.
- Organized educational materials and classroom resources for engaging learning experiences.
- Monitored children's behavior, ensuring a safe and nurturing environment.
- Communicated effectively with parents regarding children's progress and needs.
- Participated in staff meetings to discuss curriculum updates and best practices.
- Maintained cleanliness and organization of learning spaces to support healthy environments.
- Encouraged positive behavior through modeling appropriate behaviors.
- Helped maintain a clean and healthy classroom environment.
- Organized play areas, toys, and other learning materials to promote creative play.
- Prepared snacks and meals for the children according to dietary guidelines.
Education
Associate of Arts - Early Childhood Care And Education
Cuyahoga Community College
Cleveland, OH05-2016
Skills
- Operational procedures
- Employee training
- Training programs
- Food safety
- Customer service
- Staff supervision
- Conflict resolution
Timeline
Early Childhood Educator Assistant
KinderCare Learning Centers
08.2018 - Current
Crew Trainer
McDonald's
01.1995 - 08.2022
Associate of Arts - Early Childhood Care And Education
Cuyahoga Community College