Lisa Smith
Greeley,CO
Summary
Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Overview
36
36
years of professional experience
Work History
General Manager
Chicken Salad Chick
Greeley, CO
12.2022 - 09.2024
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Achieved training store status within eight months of being in position.
- Grand opened the first CSC to the state of Colorado
- Brand ambassador
- Nominated for General Manager of the year for year in position.
Personal Shopper
Instant Cart
Greeley, CO
04.2019 - 12.2022
- Assisted customers in selecting items that met their individual needs and preferences.
- Provided fashion advice to customers based on current trends and personal style.
- Researched new products and brands to offer customers the most up-to-date selection.
- Developed relationships with loyal shoppers by providing personalized shopping experiences.
- Processed payments for purchased items using cash registers or other payment systems.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Cashier
King Soopers Marketplace
Greeley, CO
02.2017 - 02.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
General Manager
Mcdonalds, Pioneer Food dervice
Bellingham, Washington
05.1988 - 09.2010
- Responsible for all areas of restaurant
- Team building, retention, staffing
- Deliver QSC+V on every shift
- Profitable, customer oriented
Education
Hamburgerology / College Accredited Course
Hamburger University
Oak Brook, IL01-2004
High School Diploma -
Bellingham High School
Bellingham, WASkills
- Customer Relationship Management
- Customer Retention
- Quality Management
- Vendor Sourcing
- Supply Chain Management
- Schedule Management
- Expense Control
- P&L Management
- Staff Supervision
- Operations Management
Timeline
General Manager
Chicken Salad Chick
12.2022 - 09.2024
Personal Shopper
Instant Cart
04.2019 - 12.2022
Cashier
King Soopers Marketplace
02.2017 - 02.2021
General Manager
Mcdonalds, Pioneer Food dervice
05.1988 - 09.2010
Hamburgerology / College Accredited Course
Hamburger University
High School Diploma -
Bellingham High School