Work History
Education
Skills
Timeline
Generic

Lisa Smith

Houston,TX

Work History

Phlebotomist

Gulf Coast Regional Blood Center
  • Collected blood samples using venipuncture techniques, ensuring patient comfort and safety.
  • Maintained accurate records of donor information and sample integrity in compliance with regulatory standards.
  • Provided education to donors regarding the donation process, enhancing overall experience and understanding.
  • Assisted in inventory management of supplies, ensuring availability for efficient daily operations.
  • Conducted quality control checks on equipment to maintain operational standards and prevent contamination risks.
  • Collaborated with healthcare staff to coordinate appointments and streamline donor flow during blood drives.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
  • Conducted venipuncture and other CT procedures.
  • Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
  • Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
  • Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
  • Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
  • Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
  • Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
  • Enhanced patient experience by performing blood draws quickly and efficiently.
  • Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
  • Improved patient comfort and trust with compassionate communication and professional bedside manner.
  • Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Verified patients' identification for proper sample collection.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.

Education

Certificate - Phelobmist

Houston Community College
Houston, TX
05.1995

Skills

    I have been drawing blood from patients for 26 yrs at Gulf Coast Regional Blood Center

Timeline

Phlebotomist

Gulf Coast Regional Blood Center

Certificate - Phelobmist

Houston Community College
Lisa Smith