Lisa Spadafore
Liverpool
Summary
Results-driven Centralized Plan Coordination Manager with expertise in project management, cross-departmental coordination, and compliance assurance. Proven track record in enhancing service delivery and mentoring teams to achieve departmental success.
Overview
14
14
years of professional experience
Work History
Centralized Plan Coordination Manager
Arc of Onondaga
Syracuse
06.2012 - Current
- Coordinated cross-departmental communication and engagement with external teams to improve service delivery outcomes.
- Facilitated project update meetings to identify challenges and implement solutions.
- Oversaw documentation of staff action plans and individualized plans of protection to ensure compliance with corresponding life plans.
- Provided support to two assistant managers and thirteen plan coordinators to ensure success of the department
Education
Master of Science - Therapeutic Recreation
State University of New York, Cortland
Cortland, NY05-2012
Master of Science - Human Services
Cazenovia College
Cazenovia, NY05-2009
Skills
- Cross-departmental coordination
- Project management
- Documentation oversight
- Compliance assurance
- Staff mentoring
- Customer relationship management
Timeline
Centralized Plan Coordination Manager
Arc of Onondaga
06.2012 - Current
Master of Science - Therapeutic Recreation
State University of New York, Cortland
Master of Science - Human Services
Cazenovia College