LISA SPARKS

• Processed customer invoices accurately and efficiently to ensure timely payments.
• Maintained detailed records of accounts receivable transactions for compliance and auditing purposes.
• Reconciled discrepancies in customer accounts to resolve billing issues effectively.
• Collaborated with sales team to address customer inquiries and enhance account management.
• Monitored aging reports to follow up on overdue invoices, improving cash flow consistency.
• Prepared and mailed invoices to customers, processed payments, and documented account updates.
• Submitted cash and check deposits and generated cash receipts to record money received.
• Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
• Used accounting software to reconcile accounts, track income, and generate invoices.
• Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
• Made outbound calls to vendors and customers to discuss and resolve account needs.

Learned the art of Bread baking in a commercial setting, including artisan breads, specialty breads.

• Supervised daily operations to enhance team productivity and efficiency.
• Streamlined inventory management processes, reducing stock discrepancies significantly.
• Led staff meetings to communicate goals and assess performance outcomes regularly.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Generated repeat business through exceptional customer service.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Increased sales through effective merchandising strategies and targeted promotions.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Conducted employee performance evaluations, providing constructive feedback for growth and development.
• Implemented staff training programs, enhancing product knowledge and improving customer service skills.
• Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
• Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
• Facilitated team-building activities, enhancing team cohesion and morale.
• Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
• Oversaw daily operations to maintain store cleanliness and organization.

• Enforced facility regulations to maintain order and security within the correctional environment.
• Conducted regular inspections of inmate housing areas to ensure compliance with safety standards.
• Monitored inmate behavior and reported any incidents to enhance overall safety protocols.
• Trained new staff on operational procedures and safety protocols, fostering a cohesive team environment.
• Developed strategies for conflict resolution among inmates, reducing instances of violence in the facility.
• Implemented training programs focusing on crisis intervention techniques, improving officer preparedness and response times.
• Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
• Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
• Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
• Supported successful emergency response efforts by participating in regular drills and training exercises.
• Prevented contraband introduction through diligent cell searches and visitor screenings.
• Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
• Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
• Monitored radio transmissions between staff to respond immediately to directions and emergencies.
• Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
• Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
• Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
• Reduced escape attempts, crimes, and other hazardous activity through close observation and situational awareness.
• Provided guidance for new staff members as part of an ongoing training program aimed at enhancing overall team performance.
• Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
• Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
• Safeguarded public safety by ensuring strict adherence to established policies governing the transportation of inmates between facilities or court proceedings.
• Led inmate work crews completing maintenance, construction, farming and operations activities.
• Examined incoming and outgoing mail to detect contraband.
• Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
• Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals, and work sites.
• Documented prisoner identification, charges and inmate disturbance incidents.
• Routinely counted inmates and in response to potential security breaches.
• Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
• Supported mental health initiatives within the institution by working closely with psychological services personnel to identify and address inmate concerns or needs.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Prepared, processed and maintained forms, reports, logs, records, and activity journals.
• Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
• Escorted inmates to and from cells, court, hospitals, and medical appointments.
• Tracked inmates through head counts, visitor logs, and scheduled activities.
• Completed intake paperwork, fingerprints, and searches.
• Booked new inmates into facility and processed inmates for release.
• Conducted routine and emergency head counts.
• Observed behavior of residents individually and in groups.
• Received and accounted for personal possessions and determined inmate work assignments.
• Responded to emergency situations and de-escalated hostile confrontations.
• Enforced rules and regulations to maintain order among inmates.
• Built solid relationships with staff and residents to keep institution safe and secure.
• Investigated and responded to incidents of inmate misconduct.
• Prepared reports to document incidents and violations.
• Conducted security checks of inmates and living areas.
• Documented inmate behavior and activities in logbooks.
• Assisted in intake and release of inmates.
• Administered drug tests to inmates.

• Responded rapidly to emergency calls, assessing patient conditions and providing timely medical care.
• Collaborated with healthcare professionals during transport to optimize patient outcomes and ensure safety.
• Maintained equipment readiness through regular inspections, ensuring compliance with safety standards and protocols.
• Documented patient information accurately in electronic health records to support effective communication among medical teams.
• This was a volunteer position.
• Maintained a clean and sanitary squad even when it had not been used or occupied at least once or twice a week following strick state and federal protocol.
• Conducted community outreach programs to educate public on emergency preparedness and first aid techniques.
• Implemented best practices for infection control during patient care, reducing risk of contamination in field operations.
• Trained new EMT personnel on operational procedures and emergency response techniques to enhance team performance.
• Led critical incident debriefings, analyzing team performance and identifying areas for procedural improvement.
• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
• Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
• Conducted equipment and vehicle checks to maintain continuous and safe operation.
• Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
• Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
• Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
• Trained EMTs in basic life support skills, oxygen therapy, and wound care.
• Administered CPR, oxygen and other life-saving medical treatments.
• Assisted with lifting and moving patients.
• Responded to 911 calls for medical emergencies.
• Delivered emotional support to patients and families.
• Collaborated with medical doctors and other healthcare professionals.
• Immobilized patient for placement on stretcher and ambulance transport.
• Dispensed medications and monitored patient reactions.
• Utilized communication devices to maintain contact with supervisors.
• Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
• Conducted patient intake and triage procedures.
• Educated public on emergency medical services.