Summary
Work History
Education
Skills
Timeline
Generic

Lisa Spiker

Mentor,OH

Summary

Driven by results, I excel in sales and customer service, demonstrated through a successful track record at Clinique and Petries Department Store. Skilled in client acquisition and problem-solving, I've effectively boosted sales through strategic upselling and cross-selling. My expertise in product knowledge and teamwork has consistently met sales quotas, showcasing my ability to lead and collaborate for maximum impact.

Work History

Sales Contractor

Clinique
New York, NY

Skills in sales ,product knowledge,skin care,customer service,communication , problem solving, consultant training, project management, and continuous learning.

Clinique Sales Consultant

Dillards Department Store
Mentor, OH

Demonstrated skills in sales, client generation, skin care, customer service, communication and negotiations, problem solving, product knowledge.

Assistant Store Manager

Petries Department Store
Richmond, OH
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Trained staff on store procedures

Education

Graduate Certificate - Communications

Ohio School of Broadcast Techniques
Cleveland, OH
06.1988

Associate Of Arts - Communications

Lakeland Community College
Willoughby, OH
06.1986

Diploma - General

Mentor High School
Mentor, OH
01.1983

Skills

Sales

Effective negotiation

Upselling strategies

Cold-calling

Cross-selling strategies

Client acquisition

Sales Quota Achievement

Product or Service expertise

Teamwork and Collaboration

Problem-Solving

Timeline

Sales Contractor

Clinique

Clinique Sales Consultant

Dillards Department Store

Assistant Store Manager

Petries Department Store

Graduate Certificate - Communications

Ohio School of Broadcast Techniques

Associate Of Arts - Communications

Lakeland Community College

Diploma - General

Mentor High School
Lisa Spiker