Lisa Sterba
Council Bluffs,IA
Summary
Results-driven Project Manager with expertise in client relationship management, vendor oversight, and staff training. Proven ability to monitor project progress and ensure timely delivery of high-quality results.
Overview
27
27
years of professional experience
Work History
Project Manager
Echo Electric
Council Bluffs, Iowa
2008.02 - Current
- Managed multiple projects with competing deadlines simultaneously.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Managed client communications to ensure project alignment and satisfaction.
- Built and established strong partnerships with teams, vendors and contractors.
- Trained junior staff on project management best practices and tools.
- Generated and tracked change orders and other contractual modifications affecting budget and schedule.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Provided guidance to team members regarding tasks assigned to them.
- Conferred with project personnel to identify and resolve problems.
ASST. SERVICE MANAGER
SUPERIOR LIGHTING
OMAHA , NE
2000.01 - 2008.02
- Assisted management in coordinating daily service operations, enhancing customer satisfaction.
- Assigned tasks to technicians based on skill level and experience, optimizing service delivery.
- Collaborated with technicians to streamline maintenance and repair service arrangements.
- Recorded service reports and shared updates with team members quickly.
Education
High School Diploma -
ABRAHAM LINCOLN HIGH SCHOOL
Council Bluffs, IA1990-05
Skills
- Project management
- Deliverable tracking
- Project development
- Progress reporting
- Budget forecasting
- Stakeholder management
- Client relationship management
- Vendor management
- Price quote preparation
- Written communication
- Office suite expertise
- Problem solving
- Price quote preparation
- Price quote preparation
Timeline
Project Manager
Echo Electric
2008.02 - Current
ASST. SERVICE MANAGER
SUPERIOR LIGHTING
2000.01 - 2008.02
High School Diploma -
ABRAHAM LINCOLN HIGH SCHOOL