LISA SUAREZ

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• Prepare patient charts and set up medical supplies for the clinic.
• Prepare treatment rooms for patient examinations and injections.
• Room patients, gather all vitals, remove staples, remove splints, bandages, sutures, wash out wounds, remove bone pins, and assist with injections.
• Order diagnostic imaging, laboratory orders, physical therapy, and submit for authorization.
• Contact pharmacies to submit and refill patients' prescriptions and authorizations.
• Educate patients about medications, procedures, wound care, and physicians' instructions.
• Complete EDD disability, DMV, work notes, and FMLA patient forms.
• Work closely with WCOMP personnel and patient cases. To include submitting RFA paperwork.
• Prepare specimens for laboratory analysis.
• Administer patient intake forms and collect medical histories.
• Manage triage phone calls by providing appropriate advice, or referring callers to their primary care provider.
• Order medical supplies.
• Bookkeeper
• Perform basic clerical duties, such as answering emails and faxing documents.
• Manage the schedule. By guiding the front office with all questions and scheduling.

• Scheduled appointments for multiple physicians.
• Answered multi-line phone calls, directed to proper department.
• Accurately entered in patient medical history and demographic information.
• Verified Insurance Eligibility and Authorization verification.
• Verified previous medical care through Cerner.
• Basic office duties

• Scheduled procedure appointments, with a volume of 80 to 90 per day.
• Verified insurance eligibility and authorization requirements.
• Accurately entered in patient medical history, and demographic information.
• Educated patients on procedure guidelines.
• Verify ICD-10, and diagnosis codes on all orders.

• Verified insurance eligibility and authorizations.
• Accurately entered procedure/ diagnosis codes and patient information.
• Collected office visit copay and out of pocket expenses.
• Sold in house product & met daily metrics and quota.
• Monitored in house Inventory.
• Regularly evaluated employee performance and provided feedback.
• Collaborated with department leads and senior management to coordinate operations and drive improvements.
• Coordinated with service providers, Drug representatives, and vendors.