Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Sun

Margate,FL

Summary

Business professional with over 8 years in Customer Service. Skilled in a diverse range of business functions. Seeking professional growth within your company. Seeking new career path.

Overview

7
7
years of professional experience

Work History

HVAC CSR (Customer Service Representative)

Cousins Air Inc.
09.2022 - 06.2024
  • Answering phones and helping customers in a timely manner
  • Using Service Titan to book calls
  • Booking service and maintenance calls
  • Strong verbal, written and interpersonal communication skills.

NANNY

Maya Arison
09.2020 - 09.2022
  • Communicated with children at age appropriate levels to build and foster relationships
  • Established lasting professional connections with family by encouraging open communications and positive feedback
  • Taught children daily skills (potty training, basic math and language)
  • Assisted with daily errands and lite housekeeping.


FOSTER MOTHER

4Kids of South Florida
07.2017 - 09.2020
  • Supported children with daily activities
  • Built positive and nurturing environment
  • Helped children complete homework and school projects
  • Transported children to and from school and to all their doctors’ appointments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

High School Diploma -

Northeast High School
Fort Lauderdale, FL
06.2003

Skills

  • Attention to Detail
  • Active Listening Skills
  • Improving Customer Experience
  • Building Customer Loyalty
  • Positive Attitude
  • Time Management
  • Interpersonal Skills
  • Call center experience
  • Problem-solving abilities
  • Professional telephone demeanor
  • Scheduling
  • Team Development

Timeline

HVAC CSR (Customer Service Representative)

Cousins Air Inc.
09.2022 - 06.2024

NANNY

Maya Arison
09.2020 - 09.2022

FOSTER MOTHER

4Kids of South Florida
07.2017 - 09.2020

High School Diploma -

Northeast High School
Lisa Sun