Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Taibi

Honolulu

Summary

Dedicated operations manager with 20+ years of experience in restaurant, bar and nightclub settings. Consistently achieving record-high customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations.

Overview

29
29
years of professional experience

Work History

Director of Food & Beverage

Mahina & Suns at the Surfjack Hotel
10.2019 - Current

Managing all operations related to food and drink within the hotel. Oversee food and beverage product production, sales and overall quality.

Sourcing vendors, planning menus, training staff and managing inventory, catering.

Maintaining highest quality of customer service.

Manager

BLVD Wine Bar
02.2017 - 12.2017

Manager

Piazziti Restaurant Inc
01.2012 - 12.2016
  • Responsible for all daily operations & management, staff scheduling, hiring and training, product and quality control of food and beverages, customer relations, and event planning

Director of Operations

199 Restaurant Group
04.2006 - 12.2011
  • Company Overview: Includes Opal, Village Lantern, Tammany Hall, BLVD, Crash Mansion
  • Manage all operations for 5 diverse venues in NYC
  • Maintained all staff schedules, and training, creating incentive plans to keep staff motivated
  • Concept development, feasibility, location selection, design, and budgeting for special events, promotions and concerts
  • Including CMJ Music Festival, Fearless Music Television and corporate and private events
  • Maintaining licensing and permits, health and fire codes for all venues
  • Implementation of employee policies and procedures in manuals for all venues
  • Overseeing VIP customers, maintaining guest relations with various music and promotion groups
  • Responsible for booking all musicians and DJs, and coordinating sound technicians for all venues
  • Includes Opal, Village Lantern, Tammany Hall, BLVD, Crash Mansion

Assistant Manager

Nine West & Co.
11.2004 - 02.2006

Nightclub Manager

Discotheque
07.2002 - 08.2003

Owner and Operator

Kelson Hair Studio
01.1996 - 01.1998

Education

High School Diploma -

HVMC
Petone, Wellington, NZ

Skills

  • Restaurant Operations
  • Bar Operations
  • Night Club Operations
  • Customer Service
  • Promotions
  • Marketing
  • Training
  • Management
  • Front of House Operations
  • Back of House Operations
  • Complaint Resolution
  • Team building
  • Cost Control
  • Event Planning

Timeline

Director of Food & Beverage

Mahina & Suns at the Surfjack Hotel
10.2019 - Current

Manager

BLVD Wine Bar
02.2017 - 12.2017

Manager

Piazziti Restaurant Inc
01.2012 - 12.2016

Director of Operations

199 Restaurant Group
04.2006 - 12.2011

Assistant Manager

Nine West & Co.
11.2004 - 02.2006

Nightclub Manager

Discotheque
07.2002 - 08.2003

Owner and Operator

Kelson Hair Studio
01.1996 - 01.1998

High School Diploma -

HVMC
Lisa Taibi