Receptionist
Kent Insurance/Riddleberger Insurance
Chestertown, MD
7/25/09 - 5/30/24
- Answering inbound calls, evaluating if I could help. If not, direct them to the appropriate person.
- Billing specialist helping customers with all billing questions.
- Keeping bank account books for the daily remittance.
- Calling customers in danger of canceling due to non-payment.
- taking payments
- Data entry
- Ordering supplies for the office.