Lisa Taylor
Executive Assistant
Hixson,TN
Summary
Seasoned Sales Representative & Administrator experienced in driving business-to-business and business-to-consumer sales across diverse industries. Achieved significant business growth through effective territory expansion and strong client relationship management. Committed to fostering collaboration and supporting organizational objectives while adeptly managing complex schedules and confidential information.
Overview
17
17
years of professional experience
Work History
Account Manager
The Plainview Group
Chattanooga, TN
12.2021 - 05.2023
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
Administrative Assistant
Audiology Services Of Chattanooga Inc.
Chattanooga, Tennessee
04.2018 - 03.2020
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently, allowing executives to focus on high-priority responsibilities without distraction.
- Coordinated and booked airfare, hotel, and ground transportation and prepared itineraries to facilitate successful trips.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
- Scheduled appointments and handled calendars for senior leadership.
Administrator
Stonemor Partners Lp
Chattanooga, Tennessee
05.2016 - 03.2018
- Managed agendas and calendars, boosting productivity and improving organizational initiatives.
- Improved information collection and recordkeeping accuracy by creating, updating and managing customer communications.
- Interpreted management directives to define and document administrative staff processes.
- Assisted executive leaders in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements.
- Maintained accurate, current and compliant financial records by monitoring and addressing variances.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel as point of contact for office.
- Facilitated communication between departments, improving collaboration and information sharing.
- Enhanced team collaboration with the establishment of clear communication channels and guidelines.
- Streamlined appointment scheduling for executives, optimizing their daily agendas for maximum productivity.
Office Administrative Assistant
Hamilton Funeral Home
Chattanooga, Tennessee
10.2013 - 05.2016
- Participated in civic and community groups
- Responded to inquiries from callers seeking information.
- Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
- Participated actively in company-wide events that foster collaboration among team members.
- Assisted human resources department in recruiting activities such as screening resumes or organizing onsite interviews.
Account Executive
City Disposal Services, LLC
Chattanooga, Tennessee
02.2006 - 11.2009
- Strengthened customer relationships through proactive collaboration to address needs.
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Identified new business opportunities via cold calling, networking, and leveraging marketing and database leads.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Used targeted questioning strategies to discover insight on prospect needs and requirements.
Education
Bachelor of Arts - English Composition & Business Management
The University of Tennessee - Chattanooga
Chattanooga, TN05.1989
Skills
Project organization
Schedule management
Travel coordination
Administrative support
Executive support
Timeline
Account Manager
The Plainview Group
12.2021 - 05.2023
Administrative Assistant
Audiology Services Of Chattanooga Inc.
04.2018 - 03.2020
Administrator
Stonemor Partners Lp
05.2016 - 03.2018
Office Administrative Assistant
Hamilton Funeral Home
10.2013 - 05.2016
Account Executive
City Disposal Services, LLC
02.2006 - 11.2009
Bachelor of Arts - English Composition & Business Management
The University of Tennessee - Chattanooga