Dynamic and results-oriented sales and design professional with over 20 years of experience driving sales performance and enhancing customer satisfaction in alignment with organizational objectives. Expertise in new home sales, guiding clients through the home-buying journey while fostering lasting relationships built on trust and confidence. A commitment to excellence in customer service consistently leads to exceeding client expectations and achieving repeat business. Strong communication and negotiation skills facilitate efficient deal closures, contributing to overall success in competitive markets.
Work History
New Home Sales Associate
2 Years 4 Months
Brightland Homes | 01.2023 - 05.2025
Interact with prospective buyers in the selling process from introduction to closing. Maintain active communication throughout the homebuilding process and provide an excellent customer service experience for the buyer.
Obtain knowledge of homebuilder competition and develop marketing outreach for driving community traffic. Focused heavily on reducing builder inventory homes.
Strengthened Realtor engagement through monthly Realtor communities Tours and effectively promoted available inventory homes, driving increased visibility and interest
Managed inbound online sales calls during Online sales Associate's days off and inbound call back-up ensuring seamless customer service and continued sales growth.
Organized open house events to showcase ready to move-in homes, generating interest among potential buyers.
Managed contract negotiations professionally, securing favorable terms for both parties involved.
New Home Sales Temporary Professional
1 Year 1 Month
JWilliams Staffing | 01.2022 - 02.2023
Assist various new home builders’ sales teams to market new homes in communities throughout the Phoenix metropolitan area.
Chosen for an on-going and fulltime assignment for Toll Brothers, Sereno Canyon in Scottsdale, AZ
Hand-selected to represent a premier Scottsdale luxury home builder, Rosewood Homes, on a full time basis, delivering an elevated client experience
Realtor / Live to Give Team
1 Year
My Home Group | 01.2021 - 01.2022
Developed comprehensive market analysis to guide clients in making informed real estate decisions.
Promoted sale of properties through open houses, engagement in multiple listing services and digital and paper marketing campaigns
Served as a showing agent and assistant for Live To Give Team Leader
Designer Assistant
4 Years
Pulte Home Expressions Studio / Interior Logic Group | 01.2016 - 01.2020
Assisting in colorization of builder home interior selections, inventory home selections and supporting design center operations.
Collaborated with Pulte Homes Interiors Corporate Design Team to colorize, meet budget and execute presentations for over 90 model home designs to Pulte Home Executives
Supervised Model Home installations
Organized, tracked and updated Showroom products
New Home Sales Counselor
1 Year
Mattamy Homes | 01.2015 - 01.2016
Partnered to market, promote and sell luxury new construction homes in from $500,000 - $800,000.
Collaborated with construction teams to ensure homes were built according to buyer specifications and delivered within promised timeframes.
Honored with Sales Achievement Award for December 2015
Upheld a 100% in house lender capture rate
Received sales achievement award for 2015 - $2.5 Million MAME Achievement Award
Sales Representative
2 Years
Standard Pacific Homes | 01.2013 - 01.2015
Represented company as sole Sales Consultant selling new construction homes in three communities ranging from $200,000 - $350,000.
Successful in two community close-outs in Goodyear, AZ and in Gilbert., AZ
Maintained a 95% customer satisfaction score
Received sales achievement award for scoring in the top 1% on video shop for both 2013 and 2014
Received sales achievement award for 2013 sales performance - $2.5 Million New Homes Sales Home Builders Association MAME Achievement Award
New Home Sales Temporary Professional
2 Years
JWilliams Staffing | 01.2011 - 01.2013
Assist various new home builders’ sales teams to market new homes in communities throughout the Phoenix metropolitan area.
Worked on a temporary ongoing basis for 4 months while waiting for a Sales Consultant position to become available with Standard Pacific Homes
Realtor Resale Agent
Real Estate Agent | 01.2010 - 01.2010
Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Negotiated, facilitated, and managed real estate transactions.
Conducted property showings and open houses, showcasing features to attract potential buyers.
Sales Consultant
Highland Homes - Real Estate Agent | 01.2009 - 01.2009
Recruited to sell remaining high density inventory homes and promote new sales to close out an Avondale Community in a tough market and area with heavy foreclosure sales.
Developed tailored marketing strategies to attract prospective homebuyers.
Negotiated contracts and guided clients through closing processes with expertise.
New Home Sales Consultant
1 Year
K. Hovnanian Homes | 01.2007 - 01.2008
Marketed and competitively sold new construction homes in a Gilbert high density community with four product lines and sixteen models.
Guided clients through home selection process, ensuring alignment with their preferences and budgetary needs.
Managed client expectations throughout the home buying process, ensuring smooth transactions and positive experiences.
Three time recipient for Salesman of the Month awards 2007 - 2008
Winning member of team sales contest “HOV Bowl 2008”
Developed and maintained relationships with local realtor community
New Home Sales Consultant
Nicholas Homes | 01.2007 - 01.2007
Worked in partnership cross selling two high end, new construction home communities in Queen Creek.
Succeeded in reducing heavy inventory through creative, aggressive sales and tough contract negotiations
Participated in MLS tours to market inventory homes
New Home Sales Consultant
4 Years
Richmond American Homes | 01.2002 - 01.2006
Successfully co-managed four East Valley communities’ sales of new construction homes from start to finish. Handled two community close-outs in Queen Creek and a multi-product community in Maricopa.
Received 6 Achievement Awards in year 2004
$14 million in sales 2005 – Home Builders Association of Central Arizona Sales Achievement Award
Two time Customer Service Award for 2005; Feb. 2005 Salesperson of the Month – Net Units
Consistently high mystery shop scores
Trained and mentored new Sales Associates
New Home Sales Assistant
1 Year
Toll Brothers | 01.2001 - 01.2002
Partnered with Senior Community Sales Managers as an assistant or as a hostess during the absence of a regular Salesman to market semi-custom luxury new homes in builders’ various communities across the Metro Phoenix area. Responsible for greeting and determining prospective buyer’s needs, demonstrating models and documenting prospect activity.
Education
- Broadcast Journalism
Maricopa Community Colleges, Mesa Community College | Mesa, AZ
Skills
Comprehensive knowledge of home development stages
Effective contract negotiation skills
Reliable work ethic
Initiative and precision
Foster trust with clients efficiently
Collaborative team member
Problem-solving expertise
Sales performance optimization
Exceptional Customer Service Skills
Experienced with MS Office applications
Certification
Arizona State Real Estate Salesperson
Hyland Bay New Home Sales Unlimited Certification – June 2000
Jeff Shore New Home Sales Training
Integrity Selling Sales Training
Interests
Paddle boarding
Softball
Hiking
Snow Ski
Running
Dachshunds
Animal Advocate & Volunteer
Timeline
New Home Sales Associate
Brightland Homes
01.2023 - 05.2025Read More
New Home Sales Temporary Professional
JWilliams Staffing
01.2022 - 02.2023Read More
Realtor / Live to Give Team
My Home Group
01.2021 - 01.2022Read More
Designer Assistant
Pulte Home Expressions Studio / Interior Logic Group
01.2016 - 01.2020Read More
New Home Sales Counselor
Mattamy Homes
01.2015 - 01.2016Read More
Sales Representative
Standard Pacific Homes
01.2013 - 01.2015Read More
New Home Sales Temporary Professional
JWilliams Staffing
01.2011 - 01.2013Read More
Realtor Resale Agent
Real Estate Agent
01.2010 - 01.2010Read More
Sales Consultant
Highland Homes - Real Estate Agent
01.2009 - 01.2009Read More
New Home Sales Consultant
K. Hovnanian Homes
01.2007 - 01.2008Read More
New Home Sales Consultant
Nicholas Homes
01.2007 - 01.2007Read More
New Home Sales Consultant
Richmond American Homes
01.2002 - 01.2006Read More
New Home Sales Assistant
Toll Brothers
01.2001 - 01.2002Read More
Maricopa Community Colleges, Mesa Community College