Lisa Vaccaro
Franklin
Summary
Dynamic professional with proven expertise in team collaboration, organizational development, and community engagement strategies. Committed to driving exceptional service standards and fostering a collaborative work environment to enhance team performance.
Overview
33
33
years of professional experience
Work History
Business Owner
Skyline Salon
Franklin, NC
12.2018 - Current
- Directed daily salon activities to maintain high standards of service and meticulous attention to detail.
- Launched successful social media campaigns that increased brand visibility online while driving traffic to the salon.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Fostered a collaborative team atmosphere by regularly holding staff meetings and encouraging open communication among employees.
- Learned and remained updated on statutory requirements and regulations.
- Prepared billings and estimates for customers.
- Guided and supported staff in mastering advanced styling techniques while promoting exceptional customer service and effective team collaboration.
- Implemented community engagement strategies to elevate brand presence through collaboration with local domestic violence shelters and execution of Night to Shine events.
- Optimized scheduling procedures to maximize appointment efficiency while accommodating client needs and minimizing wait times.
Foster Care Provider
State of North Carolina
Rowan And Macon Counties
01.2006 - 03.2026
- Implemented trauma-informed care approaches to enhance children's well-being.
- Advocated for children's rights and needs within the community and legal systems.
- Managed daily routines and schedules, fostering consistency and stability in the lives of foster children.
- Participated in ongoing training opportunities to stay current on best practices in foster care provision.
- Maintained accurate records of foster children''s progress, including medical appointments, medications, school achievements, and behavioral issues.
Probation Parole Officer
State of North Carolina
North Carolina
09.1999 - 10.2014
- Supported sexual offender management by monitoring compliance with treatment plans.
Assisted in addressing domestic violence cases through effective communication and intervention strategies.
Collaborated with law enforcement to manage gang-related incidents and enhance community safety. - Supervised compliance with probation and parole conditions to ensure public safety.
- Conducted risk assessments and developed tailored supervision plans for offenders.
- Collaborated with community resources to facilitate rehabilitation and reintegration programs.
- Monitored offender behavior and progress through regular check-ins and reporting systems.
- Trained new officers on policy adherence, case management, and best practices in supervision.
- Contributed to the development of departmental policies and procedures by providing input based on professional experience and knowledge of industry best practices.
- Testified effectively in court hearings regarding offender compliance, progress, or violations as needed for informed judicial decisions.
- Mentored new probation officers by sharing expertise in caseload management, risk assessment tools, and supervision techniques.
- Participated in ongoing professional development opportunities to stay current with best practices in probation and parole services.
- Facilitated positive change among offenders by utilizing motivational interviewing techniques during interactions.
- Conducted regular home visits, employment checks, and drug screenings to confirm compliance with probation or parole conditions.
- Assisted in the development of evidence-based programs for offender rehabilitation through research and data analysis.
- Ensured accurate record-keeping by maintaining detailed documentation of offender progress, violations, and actions taken.
- Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
- Served as court liaison by attending court hearings and presented detailed reports and recommendations.
- Developed case reports detailing inmate history and likelihood of committing another crime.
- Conducted detailed pre-sentence investigations by doing in-depth research and compiling police reports.
- Conducted preliminary interviews for NC Parole Commission.
Prison Case Manager
Piedmont Correctional Institution
Salisbury, NC
09.1993 - 08.1999
- Developed and implemented treatment plans tailored to each inmate's specific challenges and goals.
- Coordinated group therapy sessions, facilitating discussions aimed at personal growth and conflict resolution.
- Compiled comprehensive reports detailing inmate progress and rehabilitation outcomes.
- Implemented process improvements to streamline documentation and reporting procedures.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Managed special population of inmates on long term segregation.
Guardian Ad Litem
State of NC
Salisbury, NC
01.1995 - 01.1996
- Advocated for best interests of children in court proceedings.
- Conducted thorough investigations and assessments to determine child welfare needs.
- Collaborated with legal professionals, social workers, and families to develop case strategies.
- Prepared detailed reports summarizing findings and recommendations for the court.
Education
Associate of Applied Science - Cosmetology
Southwestern Community College
Sylva, NC12.2018
No Degree - Masters of Criminal Justice
UNC Charlotte
Charlotte, NC01.2000
Bachelor of Science - Criminal Justice
UNC Charlotte
Charlotte, NC12.1999
Skills
- Attention to detail
- Driven and determined
- Verbal and written communication
- Team collaboration and leadership
- Staff management
- Quality assurance
- Organizational development
- Professional networking
- Policies and procedures development
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Multitasking Abilities
Timeline
Business Owner
Skyline Salon
12.2018 - Current
Foster Care Provider
State of North Carolina
01.2006 - 03.2026
Probation Parole Officer
State of North Carolina
09.1999 - 10.2014
Guardian Ad Litem
State of NC
01.1995 - 01.1996
Prison Case Manager
Piedmont Correctional Institution
09.1993 - 08.1999
Associate of Applied Science - Cosmetology
Southwestern Community College
No Degree - Masters of Criminal Justice
UNC Charlotte
Bachelor of Science - Criminal Justice
UNC Charlotte