Lisa Verdugo
Palm Coast,FL
Summary
Highly motivated and self starter. Friendly and enthusiastic. Organized and detail oriented. Welcomes family members and students on a daily basis. Answers all questions regarding admissions process and daily interaction with families and vendors. I am in charge of the after care and summer camp program which brings in added money to the school budget. Energetic and dedicated to developing and managing staff to optimize productivity, efficiency and satisfaction. Caring and organized professional with years of experience monitoring productivity and staff development.
Overview
9
9
years of professional experience
Work History
After Care Director
Cathedral Parish School
St. Augustine, FL
04.2018 - Current
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to DCF, benefits administration and general liability.
- Fostered excellence by example by "setting pace" and being hands on mentor to staff.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Motivated and supervised multiple staff members.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Produced monthly financial reports like income statements, balance sheets and cash flow.
- Communicated with patients, ensuring that medical information was kept private.
- Direct day-to-day administrative and operational functions.
Administrative Assistant
Cathedral Parish School
St. Augustine , FL
08.2015 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Coached new employees on administrative procedures, company policies and performance standards.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Maintained staff directory and company policy handbook for human resources department.
Education
High School Diploma -
Valencia
Placentia, CA06.1985
Skills
Organized
Self starter/motivator
Detail oriented
Friendly
Considerate
Trust worthy
Timeline
After Care Director
Cathedral Parish School
04.2018 - Current
Administrative Assistant
Cathedral Parish School
08.2015 - Current
High School Diploma -
Valencia
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