Lisa Vick
HR Specialist/Administrative Assistant
Huntsville,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work History
HR Specialist
Department Of Defense
Huntsville, AL
02.2021 - 01.2023
- Mon – Fri 6:30 a.m to 2:30 p.m.
- NH 0201-2 REDSTONE ARSENAL
- Planned work and settled expectations.
- Continued to monitor performance.
- Developed and executed programs and projects to evaluate, measure and improve employee performance.
- Utilized CAS2Net and AcqDemo software.
- Increased employee engagement, expectations, and goals.
- Provided managerial and employee guidance.
- Heightened productivity through improved performance.
- Supported a performance reward program that incentivized accomplishments.
- Proficient with Microsoft Office Suite or related software.
- Drafted external and internal correspondence.
- Provided general administrative support as needed.
- Compiled, composed, edited, produced, and distributed a variety of documents, including memos, emails, reports, presentations, and other communications as needed.
Program Assistant
J.F. DRAKE STATE COMMUNITY AND TECHNICAL COLLEGE
Huntsville, AL
10.2014 - 08.2020
- Mon - Fri 7:30 a.m to 4:40 p.m.
- Provided support for 165 program participants in areas of enrollment, recruiting and tutoring, advising, financial aid and student records keeping.
- Maintained basic daily operations of TRiO programs, including business administration, public relations and student services.
- Maintained staff payroll worksheets and reports, travel coordination and summary reports for staff, travel expense reports and travel expense reimbursements for staff.
- Assisted admissions and financial aid departments with student enrollment.
- Maintained confidentiality in all aspects of student records as mandated by FERPA and institutional policies.
- Coordinated various study, learning and life skills workshops each semester for TRiO program participants.
- Compiled data and complete all applicable reports for continuance of TRIO SSS grant.
Production Control Clerk
CINRAM / AUTOMATION PERSONNEL SERVICES
Huntsville, AL
07.2013 - 11.2013
- Tues – Sat 6:30 p.m to 2:30 a.m.
- Compiled data for production control.
- Assembled inventory records, supplies and raw materials for the production floor.
- Ensured proper documentation for ordering supplies.
- Maintained up-to-date records and reports; supplied data to fulfill customer report requirements.
Customer Service Representative
AT&T- WEST CORPORATION
Huntsville, AL
10.2007 - 02.2009
- Mon - Fri 7:00 a.m to 3:30 p.m.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Provided accurate and appropriate information in response to customer inquiries.
- Maintained up-to-date records.
- Organized reports and supplied data to fulfill customer report requirements.
Medicaid Case Manager
CENTRAL NORTH ALABAMA HEALTH SERVICES
Huntsville, AL
10.2004 - 03.2007
- Mon – Fri 8:00 a.m to 4:30 p.m.
- Managed a caseload of approximately 5000 clients each month.
- Organized, updated and maintained over 200 patient charts.
- Ensured HIPAA compliance and maintained confidentiality of patients.
- Processed monthly reports for department performance.
- Maintained patient privacy and confidential patient information.
Education
Master of Science - Human Resource Management
Faulkner Christian University
Montgomery, AL 05.2019 - 08.2020
Bachelor of Science - Human Resource Management
Athens State University
Athens, AL 05.2017 - 12.2018
Associate of Applied Science - Accounting
J. F. Drake State Community And Technical College
Huntsville, AL 01.2013 - 05.2015
Affiliations
- Society for Human Resource Management (SHRM) Member (2018-2020) The Southeastern Association of Educational Opportunity Program Personnel/Council for Opportunity in Education (SAEOPP/COE) Member (2015)
- Miss Drake State Pageant (2003-2004) and 2013-2014)
- Phi Beta Lambda Business Fraternity, Inc.
- Public Relations Officer (2003-2004)
- J.F. Drake School Ambassador (2003)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
“Do the best you can until you know better. Then when you know better, do better.”
Maya Angelou
Skills
Human resources specialist
Timeline
HR Specialist
Department Of Defense
02.2021 - 01.2023
Master of Science - Human Resource Management
Faulkner Christian University
05.2019 - 08.2020
Bachelor of Science - Human Resource Management
Athens State University
05.2017 - 12.2018
Program Assistant
J.F. DRAKE STATE COMMUNITY AND TECHNICAL COLLEGE
10.2014 - 08.2020
Production Control Clerk
CINRAM / AUTOMATION PERSONNEL SERVICES
07.2013 - 11.2013
Associate of Applied Science - Accounting
J. F. Drake State Community And Technical College
01.2013 - 05.2015
Customer Service Representative
AT&T- WEST CORPORATION
10.2007 - 02.2009
Medicaid Case Manager
CENTRAL NORTH ALABAMA HEALTH SERVICES
10.2004 - 03.2007