RAMONA HARLAN
Markham,IL
Summary
Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
HR FIELD OPS CLERK
Department of Commerce
Evergreen, Il
08.2021 - 11.2021
- Collected documentation on operations activities such as shipments and processed paperwork efficiently to keep system updated
- Compiled data and updated multiple systems, software records and tracking spreadsheets daily
- Fielded client requests and independently handled basic needs such as office information and tracking for shipped items.
MEDICAL ADMINISTRATION ASSISTANT
Community Care Nursing Home
Chicago, IL
10.2014 - 02.2015
- Collaborated with internal departments to provide or request medical information
- Anticipated inventory needs, placed orders and monitored office equipment to keep medical office supplies adequately stocked
- Reviewed patient charts for completeness, verifying missing information to improve data quality.
HR CHANGE MANAGEMENT CERTIFICATION, MSI
New York, NY
- Developed compliance protocols to keep the team in line with the established standards
- Analyzed business processes and created and recommended future work process maps and business models to increase productivity and efficiency
- Created dashboards in PowerPoint, Excel, and Microsoft Word for customizing reports
- Conducted competitor analysis and gap analysis to understand current market trends and portfolio coverage.
Education
Ph.D. - Industrial And Organizational Psychology
Walden University
Minneapolis, MN06.2026
BACHELOR OF ARTS - INDUSTRIALIZED ORGANIZATIONAL
South University Online
06.2023
Associate of Arts - Medical Assistant
Everest College - Chicago
Chicago, IL04.2010
PURSUED/DUAL DEGREE BA/MA - INDUSTRIALIZED ORGANIZATIONAL PSYCHOLOGY
Argosy University
Philadelphia, PASkills
- Analytical Problem Solving
- Statistical Analysis
- Attention to Detail
- Data Analysis
- Decision Making
- Risk Assessment
- Variance Analysis
- Query Tools
- Statistics and SAS
- Stakeholder Communication
- HR understanding
- HR policies
- HR administration
- Human resources support
- Understanding of human resources
- Human resources specialist
- Professionals in Human Resources Association
- Human resources knowledge
- Human resources records
- Human resources development
- Recruitment / Human Resources
- Human resources policies
- National Human Resources Association
- HR Processes
- Procedures
- HR Modeling modeling
- Human Resources Management (HRM)
- HR background
- Strategic Business Relationships
- Study coordination
- Policy implementation
- HR support
Certification
CPR Training Certification Team Building Certification ( TBC) Supervisor Training (Department of Commerce) Six Sigma Green Belt (SSGB), Lean Six Sigma Black Belt Certification (LSSBB), Six Sigma Green Belt Healthcare (SSGBH), Six Sigma White Belt Certification(SSWB), Project Management Essential Certification(PMEC) (PMP) Project Management Professional, (CRM) Corporate Risk Manager, (HRCM) Human Resource Change Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
HR FIELD OPS CLERK
Department of Commerce
08.2021 - 11.2021
MEDICAL ADMINISTRATION ASSISTANT
Community Care Nursing Home
10.2014 - 02.2015
HR CHANGE MANAGEMENT CERTIFICATION, MSI
Ph.D. - Industrial And Organizational Psychology
Walden University
BACHELOR OF ARTS - INDUSTRIALIZED ORGANIZATIONAL
South University Online
Associate of Arts - Medical Assistant
Everest College - Chicago
PURSUED/DUAL DEGREE BA/MA - INDUSTRIALIZED ORGANIZATIONAL PSYCHOLOGY
Argosy University
CPR Training Certification Team Building Certification ( TBC) Supervisor Training (Department of Commerce) Six Sigma Green Belt (SSGB), Lean Six Sigma Black Belt Certification (LSSBB), Six Sigma Green Belt Healthcare (SSGBH), Six Sigma White Belt Certification(SSWB), Project Management Essential Certification(PMEC) (PMP) Project Management Professional, (CRM) Corporate Risk Manager, (HRCM) Human Resource Change Management
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