Lisa Villanyi
Mesa,AZ
Summary
Dedicated Administrator with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
4
4
years of professional experience
Work History
Delivery Driver/ Warehouse
Step It Up, Inc
Tempe, AZ
07.2024 - Current
- Delivered excellent customer service by responding to inquiries about products or services.
- Followed safety protocols for all aspects of vehicle operation, including loading/unloading, securing cargo, and conducting inspections.
- Assisted warehouse team in packing orders when needed.
Bartender/Server
Gila Wild Horse Casino and Resort
Chandler, AZ
01.2024 - 05.2024
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Producer Help Desk
United Healthcare Group
Tempe, AZ
06.2023 - 12.2023
- Managed the workflow of projects from concept through post-production.
- Monitored progress of projects to ensure timely completion according to quality standards.
- Provided support to Health Care Agents inbound and outbound calls. Assisting retrieval from Medicare, Medicaid and office systems. Verified health plans and eligibility ensuring accuracy and compliance. Email correspondence.
Administration Clerk
72 Sold
Scottsdale , AZ
12.2022 - 06.2023
- Maintained filing systems for records, correspondence, reports and documents.
- Answered phone calls, responded to emails and routed incoming mail.
- Ordered supplies such as stationery, office equipment and other materials needed by the organization.
- Resolved customer inquiries or complaints in a professional manner both over the phone or through email communication.
Bartender
El Chorro Destination Restaurant
Scottsdale, AZ
10.2021 - 01.2023
- Greeted customers and provided excellent customer service.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Administrative Assistant
Unique Labs
Fountain Hills, AZ
06.2020 - 10.2021
- Proficiently handled phone calls, redirecting them to the relevant staff members.
- Provided administrative support to various departments within the organization.
- Maintained optimal inventory levels by ordering necessary office supplies.
- Responded to customer inquiries via phone or email in a professional manner.
- Gathered, entered and updated data to maintain departmental records and databases.
Education
Associate of Science - Dietetics
Central Arizona
Coolidge, AZ02-2015
Timeline
Delivery Driver/ Warehouse
Step It Up, Inc
07.2024 - Current
Bartender/Server
Gila Wild Horse Casino and Resort
01.2024 - 05.2024
Producer Help Desk
United Healthcare Group
06.2023 - 12.2023
Administration Clerk
72 Sold
12.2022 - 06.2023
Bartender
El Chorro Destination Restaurant
10.2021 - 01.2023
Administrative Assistant
Unique Labs
06.2020 - 10.2021
Associate of Science - Dietetics
Central Arizona