Lisa Wang
2895 Tanglefoot Ln #4,IA
Summary
Dynamic manager with a proven track record at Olive Garden Restaurant, excelling in team leadership and operations management. Thrives in fast-paced environments.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Manager
Olive Garden Restaurant
09.2006 - 10.2025
- Directed daily operations to ensure efficient service and customer satisfaction.
- Managed team performance through training programs and regular feedback sessions.
- Ability to motivate, develop,, and inspire teams, teaching accountability and quick corrective action.
- Understanding of financial metrics, systems, and processes to run a successful operation.
- Passion for exceptional guest service and culinary experience.
- Developed and maintained staff schedules to align with business needs and peak hours.
- Thriving in fast-paced environments with strong sense of urgency.
- Knowledge of food safety, sanitation regulations, and holding certification in ServSafe
Education
High School Diploma -
Bettendorf High School
Bettendorf, IAAssociate of Applied Science - Business Management
Scott Community College
Bettendorf05-2005
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Safety procedures
- Task delegation
- Operations management
- Staff training and development
Accomplishments
Selected to attend the 10 day Olive Garden Italy Cultural Immersion trip.
Certification
National Registry of Food Safety Professionals.
International Food Safety Manager under both Conference for Food Protection Standard.
Timeline
Manager
Olive Garden Restaurant
09.2006 - 10.2025
High School Diploma -
Bettendorf High School
Associate of Applied Science - Business Management
Scott Community College