Lisa Watkins

Responsibilities include supervising and coordinating building maintenance and work orders ,resolving tenant concerns and complaints, advertising,showing and leasing vacant units ,collecting and depositing rent and communicating regularly with property owner the status of the property.

• Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
• Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
• Developed, reviewed and submitted property operating and capital budgets.
• Handled disciplinary actions, performance appraisals and terminations of company staff.
• Developed and executed plan to achieve and maintain 70% or better rate of occupancy.

• Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
• Generated and submitted invoices based upon established accounts receivable schedules and terms.
• Generated financial statements and reports detailing accounts receivable status
• Generated accounts payable reports for management review to aid in financial and business decision making.
• Receive electronic laboratory reports to code
• Submit claims to insurance
• Aging Reports/Insurance follow -ups
• Identified, researched and resolved billing variances to maintain system accuracy and currency.
• Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.

• Maintained fast, smooth game pace by efficiently handling dice, chips, money and cards.
• Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
• Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

• Supervise all tables in my area Greet quest in pit,compliments to player. Establishing and maintaining positive associate-quest relations. This diligence to my outstanding quest service resulted in my receiving the Pinnacle Entertainment Then Some Award'
• Oversaw area games to maintain security and compliance.
• Monitored chips purchases, table inventories and player win ratios.
• Minimized losses by setting and enforcing bank levels and table limits by game type.

My job duties included , but not limited to the following : Supervise and manage all table games operations in my assigned area. I coordinated the dealers, box person and floor persons work schedule so as to ensure all gaming positions are staffed with the most Qualified personnel. I authorize the issuance of casino credit to those applicants who meet our back ground credit requirements stayed on top of the casino action at the table during my work period and keep abreast of all gaming actives. My years of experience in the gaming industry enabled me to gain through knowledge of table games.

• Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
• Oversaw area games to maintain security and compliance.
• Monitored game operations to enforce house rules as well as tribal, state and federal regulations.

• Ability to manage a great variety of task and responsibilities simultaneously and effectively. Excellent planing , organizational and interpersonal communication skills
• Watched closely to catch errors and notified surveillance of irregularities.
• Monitored chips purchases, table inventories and player win ratios.
• Minimized losses by setting and enforcing bank levels and table limits by game type.
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• Demonstrated respect, friendliness and willingness to help wherever needed.